Family Dollar 11b Chartley Drive, Reisterstown, MD 21136

"This Family Dollar is the worse I’ve ever been to in my life!! The light-skinned girl and the boy with brown locks have terrible customer service. What type of store doesn't greet their customers when they walk in? I walked into the store, and instead of greeting me, they decided to stare at me like a deer in headlights. They racially profiled me because of what I was wearing. I will be calling corporate to file an official complaint. This behavior is inexcusable and repulsive. Today will be my last time ever patronizing this location. The only reason I went there was because Big Lots registers were down. If you don't like your job, find a new one. If you're not a people person, don't work in retail!!"

"Employees are nice, sucks that I have to check my backpack when I go in. The biggest complain is this store is probably the dirtiest place I have ever seen. Its gross, rather go somewhere else and pay more than buy from a store that is as dirty as a dump."

"I’ve never had a problem with the staff at the Family Dollar store. They greet me when I come in the door and you’re nice to me when I check out. I remember when Myra had the store. She was very special. A great employee and a great customer service manager. I do miss her Very much. I wish you would come back to Reisterstown MD. But as I said before never a problem in the store. I’ve never encountered a bad person in the store not even customer wise. So, I gave it five stars all the way around !!"

"The new employee is horrible. Shes rude, foul mouthed and talks about people in the most rude ways openly. There was an elderly lady in the store holding the line up a little because she was making sure everything rung up correctly, the employee was very loudly complaining about this lady and being soooo unprofessional. I hope the company fires her, she makes people not want to come into the store!!!"

"Although I'm getting what i need in this store because this is the nearest as my business is just 1 store away from this store, I am rating this a 1 star. it's because of their poor customer service. The girl in the check out in which i think is black & always wearing a pony & sometimes wearing a reading glasses is always rude. I feel that she's a racist because the second time i went here & checked out w/her,she mugged at me again. I don't know if it's because i was paying coins. But of course it's still a money & it's not that big amount. And she always closing the cash drawer very hard after i paid. Very rude! She should not work in that kind of business. She should have a training for customer service. Once I come back to this store again,I'm gonna get her name & post it here again!"