Don Pollo of Bethesda

"my first time here and the food was so good . i had a chicken empanada, 1/4 white chicken, chaufa, and plantains. it was all hot, fresh, and delicious. Good prices and friendly staff."

"I love the food of any Don Pollo unfortunately I called right away after noticing I placed it in the wrong location. I couldn’t make it there due to my break timing. Manager Carmen was so rude. She didn’t want to assist. I said may I get a credit. They denied everything. They said they would just get rid of the food. I asked if it could be giving to someone in need at least. If this is the treatment over the phone I could only imagine going in person. If I was a manager I would of definitely taken a different approach to the situation."

"This is one of the better Peruvian chicken places in the NW DC-Bethesda area. The chicken is freshly cooked with generous green and white sauces. Their black bean pico was outstanding, but they dropped it from their menu. The corn pico is pretty good."

"WARNING: Stay away from this restaurant. First off, I live extremely close and have tried to give this place the benefit of the doubt on multiple occasions. However, after my experience with Don Pollo today, I am recommending stay away. Today (4/29/2021 1:05pm) I went in for chicken and when I got home (1 block away) I open my container of food and was presented with UNDER-COOKED BLOODY chicken, that was sitting inside running blood juices [SEE PICTURES]! I was completely disgusted, and promptly went back to return it. Now, I'm offered a replacement meal from the cashier who initially rang me up which, of course, I decline. The cashier retrieves the manager to give me a refund. The Manager comes over, doesn't acknowledge me in the slightest, says nothing to me and hands me a refund receipt, without making eye contact, without an apology or anything else. This type of poor customer service is intolerable and the level of food safety is apparent. There are kids who eat here and during a pandemic you should be paying extra attention to the INTERNAL temperature of your chicken. Bloody chicken can lead to many illnesses some FATAL to people with weak immune systems. I'm glad I knew the difference between uncooked chicken, but think of a KID who will just eat whats placed in front of them not knowing the difference. The only place I recommend Don Pollo (Bethesda) to- the Montgomery County Health Department. Where I will be writing to after this review (which will hopefully help others)."