Bank of America Financial Center 6822 Wisconsin Avenue, Bethesda, MD 20815

"NEVER come to this location.. the teller Fowia and the branch manager are CLEARLY trained to be rude and dismissive. If I could give them a rating of 0 would. I wouldn’t recommend this branch if I was paid too!"

"The Branch Manager Lydia is the epitome of what you want in customer service. She was sympathetic to my clients needs, followed up with her daily, went above & beyond to get results. Lydia’s positive attitude & attention to detail made an unfortunate fraud case that turned my clients world upside down, bearable & gave my clients direction to get results & at the end of it all a happy solution. Lydia has changed my perception of Bank of Americas customer service & I hope she achieves the success that she deserves. Thank you Lydia."

"Very grateful for the kindness, patience and professionalism when opening my business account. They made me feel very important and once again thanks Lydia and Yousuf. Highly recommended"

"Today I was helped by Henry. He was extremely professional and also very clear to answer all the questions I had. He went all the extra mile to guide me in the process of making the best decisions. Whenever I need help about my banking with Bank of America, no doubt I will try to look for his very insightful comments and guidance."

"TRAGIC The is the most unhelpful bank I have ever been to in my life. I wanted to meet with someone in person regarding my account. The third person in line, a teller desk, at least three representatives sitting alone in their offices. No one is available to assist, I have to come back for an appointment. The two people standing in line in front of me, same. One was there for notary. The person in front of that person was also there only to be turned away. It doesn’t make sense to physically be there at the bank and be told there is no one that can assist you and you can come back tomorrow, I’ll make an appointment on your behalf. When did this become acceptable? It’s not. I attempted to make an appointment and the options available did not match my situation, which is why I showed up in person."