Burke & Herbert Bank
9103 Centreville Road, Manassas, VA 20110
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Burke & Herbert Bank, located at 9103 Centreville Road in Manassas, Virginia, is more than just a bank - it is a trusted partner in building prosperity for businesses, families, and communities since 1852. As Virginia's oldest bank, we offer expert guidance, strong local leadership, and a forward-thinking approach to finance. We take the time to listen to our customers' unique needs and provide tailored plans to help them succeed. Our Manassas branch features convenient services such as drive-up tellers, ATMs, safe deposit boxes, and night depository. At Burke & Herbert Bank, we are your neighbors and biggest advocates, always here to support and champion your success in both business and life. Trustworthy, secure, and committed to our community, we are dedicated to providing exceptional banking experiences for our customers. Visit us at our historic Main Office in Old Town Alexandria to experience the Burke & Herbert difference.
Reviews
"THIRD time at this location and the manager is in his office, with either clients, other store managers or a friend on SPEAKER phone, with his door wide open, carrying on at the loudest volume. SO incredibly unprofessional that other coworkers and customers hear the gossip and banter. Do better."
"I've been banking at the Manassas branch for over 10 years for both business and personal accounts. I've always been very satisfied."
"Useless workers, with little to no experience and horrible customer support. Just walked out after bringing a burke and herbert check to be cashed and they asked for a second proof of ID which I provided then proceeded to take 10 minutes to talk in a office room and come back to tell me they won't cash the check without calling the "signer". Then when I asked for some quarter rolls and dime rolls, I was refused coin rolls. If there was a zero star button for this bank I would have put it."
"Dishonest. That's pretty much all I can say. They are dishonest and do not take their customers seriously. They act friendly at first but when trying to resolve an issue they gave me false information and berated me for following their instructions to the letter. I have been a customer for almost a decade and they do not live up to their legacy. Because of how poorly they have begun to treat their customers I will take my business to a bank that stands behind what they say. I would recommend you do the same."
"Poor customer service, the manager at the time of my transaction told me to certain things to be able to deposit my check and once I completed those things he changed his story and refused to do so. After changing his story he began to raise his voice and shout after I corrected him when he was attempting to change what I said. As a manager of major sales accounts and customer service I know poor customer service when I see it and this was even below my expectations for poor performance."
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