Star Community Health Dental - Bethlehem

"The staff are not professional. They are all very confused between patients. Horrible."

"Went for visit End of July/Beginning of August....said they sent referral to my insurance....For cleaning.....in which they didn't . Need dental care Im calling Department of Health....Totally Ridulous.....and it's October!!!"

"If I could give them less than one star I would. The front desk lady, Yasmin, was very rude and unprofessional. Don’t let them waste your time because they will say they are full then all of a sudden will change and say they can fit you in at unreasonable times and if you can’t make that unreasonable time then you have to wait months. Just don’t bother."

"I have had dental work here done once and it was great. The girls working on my teeth were very gentle and very nice. Made me feel very comfortable. After that, ai went back for X-rays and that went well, too. At the x-ray appointment (only my second time going to this place), I scheduled an appointment to have a broken tooth removed. This tooth had a root canal done on it a few years back, so it doesn't hurt. Today, I went in for my appointment which was scheduled for 1pm. When I told the receptionist my name and appointment time, she told me my appointment was scheduled for 10:30 this morning. I explained that I confirmed and appointment for today at 1pm, not 10:30 AM and showed her the appointment card with the date and time. She said, "Oh, yeah, you're right but since you didn't call to confirm, we had to cancel." I told her I left a message on the machine to confirm the appointment. I was then told I didn't call back by the "deadline" so they had to cancel my appointment. I said, "It would've been nice if someone told me I had to call by a certain time..." But, apparently if you don't call before noon the day before your appointment, even if you leave a message, it gets cancelled. What....the hell is that?! I mean, I get it that they want to put someone else into that appointment because they have so many on the wait list. But, cancelling an appointment for someone who confirms they will be there is NOT FAIR to that person. I could see if I left the message later in the day like, 4PM...but no. It was 1:00. Seems like this place is very inconvenient. You wait forever for an appointment. When you finally GET the appointment...it gets rescheduled anyways."