Subway 21729 Great Mills Road, Lexington Park, MD 20653

"Reliable as usual. Decent food and fast service."

"Service at these places is so bad, I will never be going back to these place again. Walked in to get a sandwich and so other stuff. From the moment I walked in I knew I was be judged. I ignored it. Stood there and watch two staff members look at me as I don't belong, and these isn't the first time. When the person was taking my order, I said I wanted steak and cheese sub, she looks where the meat looks at the other person and say do we have have any steak, they say frozen so I was done. I walked out and went somewhere else. I wasn't mean or anything but, I just felt so disrespected by them and I will never return. "They probably don't want me to.""

"I was ordering in the app and had the wrong store selected (had the one where I work and eat at weekly), I called to cancel the order about 5 times but they did not pick up when they finally did I was told there are no refunds for ordering in the app. I also asked for a credit since I order there frequently but was told again no refunds. I will never order from this location ever again! Customer service NOT!!!"

"Absolutely the worst customer service I've ever had. I did an online order for two foot longs, one being a "bella mozza". When i got home I discovered my "bella mozza" sandwich had no mozza on it. I tried calling to see what my options were to fix the conundrum, no answer after multiple tries. Finally I drove back in poring rain to sort it out and the lady handed me two meager little slices of mozzarella and walked away, ignoring my request for a refund or compensation."

"Customer service was absolutely terrible. They did not wear hair mask touched my paper without gloves and not washed hands then bald up said gloves, then put them on the news they dirty knife on my sandwich that had other sandwich stuff on it from a previous sandwich, then wiped the knife on the paper and put it on my sandwich then absolutely refuse to give me a refund gave me attitude and called me a Karen for wanting proper service. I want a refund and I want to talk to management."