Kroger Pharmacy

"My pharmacy acts like a narcissist. They can never admit to being wrong, everything they do has to be okay because they're doing it, and no matter how absurd they are, I'm always overreacting. I've been buying meds here for as long as I can remember. My doctor called in a prescription today that was slightly different than what I've been using for several years. I received a text stating that they had none and that I should call in. I spoke with Nikki who told me they were out. I asked about alternatives and she refused to tell me what was in stock. As this medication has been scarce for several months now, I wanted to inform my doctor of what was available. Nikki refused to tell me. Is it too much for them to understand that I'm about to run out of a necessary medication and if I can't tell my doctor what's available it could take several days of phone calls and spitballing before we finally land on a med that's in stock? Why not tell me? Why can't I be trusted with this information? Nikki never explained any of these questions to me and when I apparently raised my voice while incredulously asking she responded saying "if you continue to raise your voice I'm going to release the call", and then she released the call immediately, and before I could reply. I called back and after waiting several minutes on hold I was asked if I wanted a call back. Joelle called and just continued to insist that I can't be trusted with the knowledge I was asking for. She asked that I stop saying it's a big secret, but it's apparently a big secret regardless of the gaslighting. Update: I called Walgreens and asked if they'd refuse to tell me what's available should they be out of a medicine and was told they would not. I transferred my prescriptions but kroger only included prescriptions that were due, and left out any that had refills remaining that weren't due, which will cause me to have to ask my doctor to call in new prescriptions for those. I'm changing my review from 2 stars to 1 because of it."

"Always take forever, and act like you are a brother to them"

"Fast and friendly. What else can I want in a pharmacy."

"Very nice to do business with ."