Hilton Alexandria Mark Center

"The staff is nice, professional, and a joy to work with. My two stars have nothing to do with them. What kills the stars is what the hotel doesn't have. The rooms are lacking for anyone planning on spending more than 2 days here. Our room doesn't even have a microwave. There's a microwave in the hotel, but it is literally all the way down, next to the fitness center...and it's not even a good microwave. It's a super cheap one with a turn dial like from the '90s. This wouldn't be the biggest deal if there were a few restaurants in walking distance, but most restaurants are going to take you roughly about 20 minutes to get to by foot. If it's sunny and not DC, the walk would be a pleasant inconvenience. Alas, DC is either muggy or frigid depending on what time of year you visit. Returning to the topic of the fitness center, it's nothing but a couple of treadmills, ellipticals, and dumbbells. I'd argue that it's the bare minimum to qualify as a personal gym. For a four star hotel, it's woefully lacking. The restaurant in the hotel has a completely standard breakfast for an exorbitant amount of money. It's a continental breakfast, basically everything you would expect to see at a Best Western. Again, the staff is nice, the cooks do as best of a job as they can, but the issue is the sourcing. The quality of the ingredients is indistinguishable from a Best Western. Honestly, for the price of the room, it should just be included. This is after all a "4 star hotel". Edit: I lowered it down to a 1-star because the room's HVAC went down on my second to last night. I called twice, but they never fixed it. It's currently 80F in my room. I can't even open the windows. This is a hellish experience."

"Virginia from the front desk was very accommodating to our needs. This was an incentivized review. I'm changing the star rating because I feel like this hotel is more of a 3-star hotel. We stayed 2 nights with 4 adults before Christmas. Pros: clean, quite, location friendly staff. They do have a refrigerator in the room. Cons: parking $33 per night No business center Water problems, extremely hot at times. Dated decor No microwave in rooms Breakfast is not included cost $14 per person Restaurant prices are high."

"Our organization had our annual event here this year...and it was fabulous and fantastic. The venue was awesome and the service was super fantastic. We will be back in December 2024. The hotel is very nice and grand. The only hiccup was I wished the coffee was all day. Otherwise a well deserved 5 gold stars ⭐⭐⭐⭐⭐"

"Stayed here during some unexpected home repairs. They did everything to make me feel at home during my extended stay. My pup had a blast and enjoyed the patio area of the restaurant. Front desk staff was so friendly and handled each request promptly. They went above and beyond even as I forgot a few things at home. Location is also convenient and easy to park at."

"This hotel is a very nice property, the rooms are very clean and inviting, especially the corner style rooms. The service and the staff is also amazing, they have always catered to my every need. Though the location of the hotel is not near a lot of attractions or food it’s a quick drive or ride share to whatever you may need. I highly recommend this property, all of the facilities are top of the line."