Costco Wholesale

"We are new members at the Owings Mills location. Pros: great selection of goods, comparable prices to other warehouse options. Major CON: the lines at the checkouts are outrageous. Also not well set up in order for you to shop. You can be done with your shopping in 10 minutes but have to wait 20 or more minutes to check out. A major competitor (Sam's Club) has a "Scan n Go" app. Pretty self explanatory. Scan your products as you put in cart. Your payment method is in the app. Hit check out, swipe to pay and boom. You get a QR code which is scanned at the door by a CSR and away you go. A company as large and profitable as COstco should have this as well. Thanks."

"We were told it would take 1-3 days for our tires to arrive. After one week, I started calling and could never get anyone to answer. I called again and asked for administration. Admin answered and passed me to the tire center which was useless. We drove to Costco Owings Mills and waited in a long line to learn the tires had been there for days. We made an appointment to install and were told 1 hour 45 min - they are taking walk ins instead of appointments. Still waiting. I don’t think this group could manage their way out of a paper bag. Never again."

"The guys in here at this tire center were awesome for such a small group. They were very busy the day I came in (walk-in) with a blown tire. I had just got the tires put on my vehicle just under 2 months ago. I was unable to get the car there but brought them the wheel/tire. They were able to get me a new replacement tire as a part of the warranty and in and out in about an hour and a half. They were awesome to deal with. Thanks guys!"

"Costco is an excellent shopping destination that consistently exceeds expectations. Their wide variety of high-quality products, ranging from groceries to electronics, ensures that you can find almost anything you need. The prices are very competitive, offering great value for money. One of the standout features is their customer service; the staff are always helpful and friendly. Additionally, the in-store samples and food court are delightful bonuses. Shopping at Costco is not just practical, it's an enjoyable experience."

"They have added new food to the menu finally. I wish they add a area where mom’s get to take their baby’s and change and breathe a while. If that can an option"