Giant Pharmacy

"They wouldn't pick up the phone. I was trying to verify that my doctor sent a prescription there. When I got there,it wasn't there, and the doctors office was closed, for a holiday weekend."

"The old lady who has trouble understanding my son’s simple name every time is very rude. I try being nice to the pharmacists because I know how they are but the meds are never ready when they say. She’s chuckled at my son’s name before and today she answered the phone, all I wanted to ask was if there was anymore refills left. She rudely said no that I needed to tell the doc, in a tone like I was stupid then she hung up."

"Man, I found a place that’s worse than the DMV. The clerks are rude, and just look like they hate life. The gentleman I delt with seemed like he was taking more pills than he was dispensing. The last two times I have been there the prescriptions were not ready, even though they sent a text saying they were. They also did not ask for any kind of identification. Not even the birthday of the patient. I could have picked up anyone’s prescription as long as I knew their name. I am stuck using this store due to my insurance limitations, but for those who aren’t… go somewhere else for your sake."

"Updating my review from 2 years ago. What used to be a great friendly effective pharmacy has now become a nightmare. Their text alert system no longer works so you have to try to call in to see if your prescriptions are ready. This usually isn’t a terrible inconvenience except this location never answers the phone. The few staff that remains there, particularly the head pharmacist can be very rude and take out their frustrations on their customers. I finally got through on the phone today to only receive an unreasonable wait time for my medication, to be spoken to sarcastically, and to be hung up on. Do yourself a favor a listen to the most recent reviews online and save yourselves the trouble and headache of dealing with this subpar service."

"Please keep your prescriptions at CVS, Rite Aid or even try My Neighborhood Pharmacy in Burke. Your body and mind deserve the best customer service and for the pharmacist to REALLY be a professional. My Giant Pharmacy experience today was dismal. The pharmacist refused to talk with me after I waited about 15 minutes and he helped the woman in front of me for that time. I was the only one there when I went back after shopping for about 15 minutes and I asked to speak to him once again. He said he was stressed. He sent another person over who was a young adult. (new, 3 weeks of employment there and I said I would really like to speak with the pharmacist...again). Pharmacist did not acknowledge my requests or my presence. I switched to Giant because I shop there all the time. (The employees in the grocery store are fabulous!).... but convenience does not equal the best quality and customer service in the pharmacy department. Giant pharmacy makes Giant mistakes and being a "professional" pharmacist is low on the list apparently. Karl and Zainab were great though."