CVS Pharmacy 2350 Washington Place Northeast, Washington, District of Columbia 20018

"Another time at this CVS, another 1-2 hr wait. "This is the worst CVS ever" says one of the 5 people behind me in line."

"It’s an absolute nightmare dealing with the pharmacy in DC. The folks there are beyond terrible – they couldn’t care less about customers. I attempted to get my prescription, and the downright rude individual had the audacity to hang up on me just because she claimed to be busy. The service provided by these ignorant people is pure and utter trash."

"I thought it would be hard for this location to get worse, but I guess due to crime, they closed the entrance from the parking garage. Sure, I want to walk all the way around in the rain. Smart. Pharmacy folks are nice though."

"The pharmacist blatantly lied to me today about why they couldn't fill my prescription (after hanging up on me twice without speaking to me, and leaving me on hold for over two hours). They told me my insurance wasn't allowing it to go through. But when I had my insurance call them, because my insurance couldn't find any reason for the pharmacy to not fill it, they told my insurance that they didn't have it in stock. I had called this CVS two days ago to check on this prescription and at that time, they said they had it in stock, but my insurance was declining it. Had they simply told me on Wednesday that they did not have it in stock, or had they taken my call this morning when I first called and told me the truth, I would have had time to get it sent and filled at another pharmacy. But I now have to leave for the airport to go out of the country, and will run out of medication half way through my trip."

"This pharmacy makes the DMV feel like a beach vacation. The staff, especially the pharmacist, Barry, and the woman with the short blonde hair, are constantly treating customers like they are bothered by them being there. The female employee with the short blonde hair makes it a hobby to top herself with how rude she can be to each patient in line. I’ve never seen her greet or thank anyone (even if they greet or thank her), or even look up from her phone to acknowledge someone she is currently “helping”. What I have heard from her countless times is telling patients that they can “go to another CVS” if they don’t like her attitude. Anyone asking for help to navigate the insurance/ pharmacy procedures to get a prescription filled is met with dirty looks, shrugs and the absolute minimum effort, if any at all. Barry, the pharmacist, will straight up lie about submitting necessary paperwork to avoid work. If his eyes could roll any harder, this guy would be a professional revolving door. It takes multiple attempts, include phone calls and showing up, to get them to to submit the correct information or even tell you what is holding up the refill on their end. They take “not my problem” to a new level. Literally playing with people’s health. Last time I was there, they tried to get an elderly customer to pay for her prescription out of pocket for the next 4 months so that they could avoid reaching out to her insurance and helping her figure out what was causing the problem. I was able to hear all this because, just like with me, Berry and his staff have no problem yelling personal medical information across the pharmacy to each other and to customers. They also have no problem complaining about customers to coworkers loud enough for everyone to hear. Of course approaching them about any of this will get you invited to “go to another CVS” and will instantly get your refill time tripled out of retaliation. Lovely."