Walgreens Pharmacy

"I arrived at 1:20 to pickup a prescription. I was told to wait a few minutes so I sit down in the waiting area. After waiting approximately 10 minutes, the same woman I checked in with pops her head out the door and asks if I'm waiting. I reply, yes, I just checked in with you and you told me to wait a few minutes. She proceeds to tell me they're all going to lunch and I need to come back in an hour. I ask how is that possible when I was just told to wait a few minutes. That was that, they go to lunch and I have to leave. Absolutely terrible customer service. Choosing to go to lunch over filling a prescription. Good showing Walgreens...way to higher such stellar employees."

"Showed up on time for my 6:15 booster appointment. At 6:45pm I was still waiting with several people ahead of me. I ended up having to leave because I had other commitments that evening. When I was leaving I told the staff behind the counter I wasn’t going to get my vaccine and asked for my covid card back. 2 weeks later I go to another Walgreens to get the vaccine. Turns out this one never took me out of the system and charged my insurance for a vaccine I didn’t get. It was another 30 min headache to get that straightened out. I recommend the Chinatown Walgreens instead."

"Never goes as it should. Half the time they don’t have medications in stock, and then give vague, noncommittal answers about when they’ll have your prescription available. And then when it’s ready, they’re either MIA because they’re still on their lunch break, or if they happen to be there, the give you the wrong prescription, and you have to start the whole process over again."

"No different from every other Walgreens… won’t get your Rx ready on time, might cancel it, might hang up on your doctor, might not have the Rx then magically have it, will definitely tell you that you can pick it up on a certain day then that day tell you that you can’t pick it up for another couple of days…the usual Walgreens experience. So if we are rating it only compared to other Walgreens, I’d give it a 4, to be fair."