Monarch Pool Care, Inc.

"Always a pleasure coming into this place! The owners and staff are very friendly and knowledgeable! If you have a hot tub or pool this is the place to go!"

"Great service and so helpful in keeping our Bullfrog Spa crystal clear and clean."

"Much better service today. The two young men that were there,were very helpful. If they had been there a year ago,I would have bought my hot tub here. As long as the good service continues,I will purchase my chemicals here from now on. Nice store. They test water for you as well."

"Steven, Len, and Jenny (missing a few folks that I have met at the Chatham store) have been so great to work with! We did the induction class with Len which was very informative. Also Steven was very thorough today with our pool closing. We really appreciate all of your expertise, time, and hard work!!"

"In April of this year (2018) I purchased a home listed as having a pool. I had zero experience with owning a swimming pool so I called Monarch Pool Care to complete an inspection of what I had gotten myself into. Although the busy pool season had started the owners, Ruth and Len, were able to fit me in. Len came out to assess my situation and when he pulled back the so-called pool cover I realized the home came with a cesspool (see pic) not a swimming pool. While I was disgusted by the green, soupy mess, Len assured me it was not the worst he had seen or worked with and that Monarch Pool could get it back to looking great in no time. He let me know they would repair and salvage whatever they could, so I could save money and completely replace whatever needed to be replaced. I decided on complete removal and replacing of the lining, adding heater, pool light, upgrading the sand filter, the pumps, and salt water chlorination system, etc. and my project was assigned to Service Manager Fred and his team. Len even helped me find a reliable electrician for the necessary electrical upgrades. When all of the work was completed I had a beautiful blue swimming pool. I tested my water at Monarch and followed all of their recommendations to keep the water balanced, clear, and beautiful all summer. The associates I interacted with in the store, Dayna, Mary, and Darrell are very knowledgeable and friendly and didn't mind my newbie questions and inquiries. The store is always clean, welcoming, and well organized. In my haste to get rid of anything that reminded me of the pool's previous condition, I tossed the old "pool cover" and did not know what size cover I would need to replace it. Ruth and Len came right out to measure the pool and provided different pool cover recommendations. When I closed the pool Fred and his team delivered the new cover and did a wonderful job of closing the pool. Now the only thing green about the pool is its cover. Thank you to Ruth, Len, Fred and the guys, Dayna, Mary, and Darrell for a great first time pool ownership experience. I look forward to seeing you guys next pool season. Thank you x 1 million!!!"