El Maestro Auto Repair
1015 South 5th Street, Allentown, PA 18103
Location & Phone number
1015 S 5th St, Allentown, PA 18103, United States
About the Business
El Maestro Auto Repair is a trusted car repair shop located at 1015 South 5th Street in Allentown, Pennsylvania. Our experienced technicians provide top-notch service for all makes and models of vehicles. Whether you need routine maintenance or major repairs, we have the expertise and equipment to get the job done right. Visit us today for all your auto repair needs!
Photos
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Once they know you have money to spend they try to take advantage of you. They like overcharge for simple things. And I mean overcharge by $100 or more dollars for simple things like tune ups. Then the lady in the office is very rude but then don’t like when you’re rude back. I will never go there again. And yes I have money but they won’t see a dime of it ever again."
"I went there to get registration tags for the car took less than 5 minutes fair prices clean covid ready would recommend this place for fast easy service"
"The people are friendly and the desk people are sweet. We went to fix our van and we had to get help from friends to order a piece they recommended, when we got the piece he stated it was wrong, so we ordered a new one based on the new info he gave. Mind you he gave us a sheet with numbers and we ordered what he stated originally. He stated he is going to do some work and we had an amount discussed and quoted on an invoice. Now we twice ordering two parts he should have been able to order and when we walked in today he stated we owe him 250 more so this ran us 500.00 labor, we ordered two times for the part and refund pending from online company, extra spark plugs or things he did and then his answer to us was “I can put your car up and remove the extra things.” Not a mature response but if we wouldn’t have had the money, our car would have lifted up and his answer to not telling us beforehand, I will remove the extra. You never quoted that stuff and even if you spoke to us originally, one doesn’t make decisions to put extra parts without discussing it with the people that pay and that is the customer. The whole experience was off. I don’t believe he stole from us but I believe he could have handled this with better communications and also own up to the fact that you could have had better communications. Sometimes it just takes a call because planning with other’s money is not ok. I don’t for one second think he was evil in his intentions but this was not handled professionally or with the client in mind."
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