Sunoco Gas Station 18001 Mateny Road, Germantown, MD 20874

"Great Service! I had a problem with my trunk latch. The boss is very friendly and skilled. They always try to help me with whatever problem. Highly recommend."

"Bad experience at this station, when attempting to get my car washed. It took a very long time due to it continually stopping and malfunctioning. It never rinsed my car off properly. This happened to me once before, resulting in my car not getting rinsed off. It just stopped after the soap was applied. That time, the attendant agreed to bring buckets of water out and rinsed it off that way; at least I was treated with respect then. This time I was treated with such disrespect when I brought the problem to their attention. They basically denied there was a problem, and did nothing about it. No refund, no offer for another free wash, no apology, just implications I don't know what I'm talking about. I've owned cars for over forty years, and have been through countless car washes, so I certainly can determine when one is not functioning. Quite insulting. The car repair shop next door is GREAT, on the other hand! They are called All Stars. I would highly recommend them! They are not directly associated with the gas station, I don't think. My negative review has to do with those who run the gas pumps, car wash, and the store inside."

"I called up to see if they could look at a leaking tire and they said to come right over. I drove over and they took me right away. An old plug in my tire was leaking and they replaced it with a new plug and some sealant for $25. These reviews are over a year old. Give them a chance. They are under new ownership."

"Brought my car in because it was leaking a little coolant, and I couldn't figure out where it was coming from. They diagnosed the problem as a leak in the heater core, and when I got the car back the leak was gone. I took it back in a few days later because my heat no longer worked and they told me that they couldn't find the exact location of the leak either, so they bypassed the heater core altogether."

"I used to love going to this repair shop; the employees were knowledgeable and so friendly! They recently changed ownership and staff, but I thought I would give them a try since the location is so convenient, so I took my car in for a routine oil change. The mechanic gave me a list of about $1,400 worth of other issues he found—there was a leak in the oil pan (which I had noticed but thought it was minor) and the check engine light wouldn’t turn off (an issue that I told him the car dealership itself couldn’t fix and said wasn’t really a problem), among other things. I didn’t think anything was very urgent, but the district manager of the shop guaranteed the repairs for at least a year, so I told them to go ahead. One week later, the oil leak had gotten worse and the check engine light was back on. I tried to get in touch with the district manager, but after repeated calls and leaving my number at the desk, I still didn’t hear back. I took my car back to be repaired again. When I picked it up the second time, my car made a strange rattling noise when I accelerated. I went right back to the shop and the mechanic worked on it for half an hour and offered me a quick test drive to let me check if it was okay. I tried to ask what he thought had happened, he said we should make sure it was fixed, then he’d explain. So I drove around for about ten minutes and went back to get an explanation on what had happened, but I found that the mechanic and the cashier had locked up for the night and gone home. Weeks later, the leak still hasn’t been fixed and I have yet to hear back from the distract manager about his false promises. I have wasted entirely too much time and money at this shop. Nothing will convince me to return, and I recommend you save yourself the frustration and find another shop."