Paisano's Pizzeria & Catering

"Usually a huge fan of paisanos never have a complaint and family members always ask us to order from them when they come over but tonight got my first bad review for them… I got my food and start eating it and there is a piece of hair in my food I immediately get on the phone and call the paisanos and tell them about it and the manager says that they can make a new one but I’d have to come pick it up. And I asked if they could deliver it to me and was told no that they don’t have a driver or anyone available to bring me a replacement. I said there is no one that works there that would be able to bring me my food and then the manager said no. I said that’s not good for business that you aren’t taking responsibility for the situation at hand and he said I can credit you for next time I said my food should be delivered and I should not have to worry about any hair in my food any more. And that I will not be ordering food from them anymore and to be honest I would order from them at least once a week and always would tip them in store nonstop. I am beyond unhappy with the service they have not provided me for this situation."

"I was too tired to make something tonight so I decided to take a chance on a pizza place in Randolph. I got Veal Parm because it was only slightly more than chicken. It came with four cutlets and perfectly sauced pasta (not pasta with sauce dumped on it) a salad (you could get soup if you prefer included) and some Italian bread. For an inexpensive meal, I would go here again in a heartbeat. I was very impressed. Thank you Paisano's! I plan to be back soon."

"I am not one to leave bad reviews but I have never had a more bizarre, disappointing, and unprofessional experience with a restaurant before. I ordered a salad and a family package which included an app, another salad, and lg pizza for delivery by DoorDash. When the order arrived, the pizza was not included. The driver indicated that it was very chaotic at the restaurant and the individual overseeing orders was all over the place. I was instructed to handle the issue via the door dash app and by calling the restaurant. When calling the restaurant, the employee put me on hold briefly and then hung up the call. I called back and the individual apologized profusely for hanging up on me and for not sending the pizza with the order. She fully owned up to the mistake and offered to have the pizza Ubered to my address (about 7 min away) which I appreciated as I was hosting guests. Five minutes later, the individual calls back to say that she’s not having my pizza delivered anymore because suddenly it was the Door Dashers fault….they forgot the pizza…. When earlier she said she forgot to hand it to them… She continued to note that since Door Dash offered me a $7 credit (for future door dash orders, not at this restaurant), they would no longer provide me with a pizza at all! This was a $50 order and the main part of the order- the pizza- was not ever provided. I couldn’t believe how the individual/restaurant went from totally owning the error and trying to make it right to totally blaming the driver. Needless to say this was a first and last for me. We ended up having to order from another restaurant, Theodora's in Wharton, which was a great experience. Again- I am not one to leave negative reviews but could not believe how unprofessionally this was handled."

"Talk about a hidden gem, located right next to the Randolph Weis is in my opinion, one of the best Pizzerias in Morris County, and better in certain aspects than the far more heralded Forte down the road. Their sauce is sweeter then Forte’s and their crust is thinner as well. Forte has better cheese and a slightly better texture. Highly recommend this place if your looking for a good no frills brick oven slice."

"This Pizza had a lot of potential..Very Good Sauce, Very Good Cheese with the crust at Ok. Ordered a Well done Margarita Pie, but could have used more time in the oven to get a little more crisp. This is first visit to this Pizzeria and I was happy with the first order. Speaking of which, you should think about that box promotion to 10 Pizzas Purchases versus 15 that you offer now. I would have to spend $300 before I get a Free Pizza basically. Anyway, I will be back, the place is new, clean and is on the right track with the Pizza. Did not recommend a signature Pizza on the Phone, just started rattling off the menu. I just went with my favorite and hoped for the best."