J & J Mobile Services Terminal

"I was very disappointed! I dropped my vehicle off with a fluid leak and it was running rough. I was contacted the day before Thanksgiving of what part I needed to order, Jay couldn't tell me what the part was over the phone so I had to find a ride down for him to show me? I asked him what was my bill at that point and he couldn't tell me,I ordered the part from a local auto store and dropped it off the next evening after they closed. I never heard back after leaving multiple messages the day after Thanksgiving for 5 days. I went by every day and my car had not been moved. So when I did hear from the owner he told me that he replaced the part I purchased and it was good and the bill was 325.00 for removing hoses at the back of the engine and the part I supplied was put on and put back together. I picked it up that Friday afternoon and the bill didn't list how many hours he worked on it , just a short description of what he did and the price. I left and drove a total of 10 miles and my car stalled 5 times in 10 miles. I called him and he said he was busy with other customers and that I would have to come by and I told him I was trying to get back. He immediately stated that the issue I was now having had nothing to do with what he did. I replied, well it did not have this issue before I dropped it off, he then tells me he had to put his battery pack on my car 4 times while he had it! I had just put a new battery with less than 50 miles driven on it and that I never had any issues with the battery and it Sat in my driveway for weeks. So I paid 325.00 and left with more problems then I had left it with. I also feel that his bills should show the labor time in total because I supplied the part. And I just find what I was charged high and now have 2 new issues that are worse than before leaving it. I am very disappointed, because I didn't think that I would be this unhappy by any means. I also think that he should have had some ideas of where my bill was when I asked before I supplied the part he said I needed."

"Friendly, honest, flexible. Since we've moved to St. Mary's County we continue to take our cars there for serious work. He was even able to install parts we ordered online once. He was a great guide on what to get and how..give them a call, it can't be anything but helpful."

"Friendly staff that are willing to answer technical repair questions over the phone. I highly recommend this place."

"For 3 years we were stationed in NAS pax, and for all our auto repair needs, we went to J & J! With over 30 years of auto repair experience, Jay is our go-to auto mechanic. He will be upfront with you and provide you with direct services unlike any dealership service center. If you purchase the parts, he'll install them! Labor costs are 100% reasonable and won't break the bank! I have recommended him to everyone in my department, along with other family friends. For a few more moments of your time, the conversations about fishing are a blast! Him and Mrs. J have my 100% recommendation anyone to use J&J Mobile Auto Terminal!"

"It sure is nice to have a trustworthy mechanic in my own neighborhood. Jay has done much of the non-warranty work needed on three of my vehicles over the past decade. He has run fuel lines, changed brakes, replaced exhaust, installed trailer hitches and wiring, diagnosed no-starts, and more."