AutoZone Auto Parts

"I came in because my oil light was on and intended to top-off my oil. It turned out my oil was completely empty! I talked to Mike, who helped me pick the right oil and not only showed me where each fluid under my hood was, but helped me fill my oil and read the dip stick correctly. He made sure i knew what to do, and when my own knowledge failed me, he supplimented! Out of courtesy, noticing my coolant was also low, he took leftover product from the store and filled it for me. He was very pleasant and polite throughout the entire interaction. I asked to put a good word in to his boss, and his boss said he wasn't surprised! If you need help understanding how to fix minor issues with your car, and what the right product is, you are guaranteed solid and sincere customer service here. Thank you guys!"

"Knowone wanted to help me! Very disappointed. The older man at the 248 auto zone said " you have 2 types of batteries & we don't know which on you need" (I have a 2018 Hyundai Tuscan). I said Sir, can you look at mine? Then he got very loud saying " look, that's a 30 min task, your batteryis underneath the engine & as you can see, there is just 2 of us here & we cannot do it!" I said, my battery isn't under the engine, that it is on top. He got annoyed again by his facial expression & I said, its okay, thanks for your help & I left. The younger guy did look at where my battery was & he said, "I'm sorry, but he won't let me do it & of all nights, I forgot my gloves. I said thanks anyway & left feeling very frustrated at AutoZone. Will never go back! I just got my car jumped at the Hospital & the Dr said whatever you do, don't turn your car off or you'll need another jump & said to drive to AutoZone & they will put a new battery in for you, he was surprised that they didn't help me too. If maybe I was a man, they would have helped, but because I am a woman, they totally didn't want to help me!"

"Stopped in to get a battery for my Navigator. I was helped by Bryan he actually installed my battery and was very knowledgeable. Thanks for your great service"

"This location is the absolute worst I have done a ton of business with this location and even went as far as a commercial account. The csm Troy had the nerve to call all the autozones in the area and told them not to do business with me all because I chose to move my account else where due to the rude and disrespect u get there. I wish corporate would reach out to me someone very high as I will be closing my account and going else where they cost me business and he ruined my name and reputation"

"So helpful. The employees diagnosed my check engine light, found me the replacement part to address the issue, and installed a new battery within about 15 minutes. Great service and all the employees were super nice."