Jiffy Lube

"Great service! The technician who went over my car with me was amazing as usual and didn’t try to push me into anything other than what I asked for! He let me know what maintenance was needed and let me decide. The other technicians that worked on the oil change and inspections did an excellent job as well! Friendly and professional!"

"I asked for the lowest grade oil change I could get with no additional services. Which should have been at most ~50$ with fees etc. They charged me for the mid grade oil change and charged me for a bunch of other services I didn’t ask for Which ended up being around ~80. If you are either a student struggle with money or elderly I would not go there because they exploit you. Then when I was getting my total and paying, to start the guy behind the counter was uncomfortable to begin with which is fishy, then this one man was saying to the guy checking me out “I don’t mind getting more money” , and man checking me out seemed very uncomfortable and chuckling this statement off, so it seems they over charged me on purpose. Not sure if it’s worth taking up with management bc it seems like they’re all in on it. Don’t go there. Edit for the managers reply: The lowest grade oil change that I asked for, was ~35$. the oil change that you were talking for was 57.99, but was the middle value service, that I was very clear with your employee with not wanting. If your technicians had simply made a mistake and started doing the mid grade service without realizing that's not what I had asked for would be one thing, but what I don't understand is that I was shown that price of ~35$ at the beginning, and like you said my car requires more oil so I knew there would be some extra charges in that regard. Not to mention that when I was choosing this oil service, the guy helping me said something like "don't tell the other guys I told you the cheap one was fine" or something like that. Now if for some reason my car needed the more expensive service, which it didn't need, I should have been told before hand. But I was told that the service I had chosen was fine. Not to mention the weird encounter I had while checking out. So, with all of these things combined, it seems a bit exploitative."

"In the middle of my service I was informed that I had only put 800 miles on my car. I went to ask the service advisor if the oil change was necessary and they responded that it wasn't but they had already done the service. I should have been informed that I did not need the oil change instead of being scammed into an oil change just to get money out of me."

"Overall satisfactory results, after leaving the shop the. The following morning noticed that the engine shield that was removed to change the oil was not properly attached and was dragging underneath the car, need to ensure this is put on correctly… I was able to secure it properly… but this should have been secured properly before I left the shop, I also put Mobile 1 synthetic oil in my vehicle… the car sticker has on it to return in 3000 miles?? Should be about double the regular mileage you go with regular oil."

"I took my truck there for an oil change. The truck is driven rarely so it had been 2 years since my last oil change. I recognized the guy checking me in from a couple years ago and that's usually one good sign how a business runs as far as employee retainment. The guys are friendly and professional. I watched there interactions with other customers as well. Friendly, helpful and professional."