Wiygul Automotive Clinic of Clinton, MD

"On Friday morning walked in the Clinton location to schedule an appointment. I was told that the next day, Saturday at 8 am was available. i dropped my truck off at 7:30 am on Saturday, and was told I would receive a call in a couple of hrs as to what my truck needed. Afer 4.5 hrs I didn’t receive a call, so I called myself. I was told my truck hadn’t been looked at yet and that it wouldn’t be at any point that day. Then the agent also informed me that no one would be able to look at it the following day either. I was disappointed with the service provided. My truck sat there for almost 5 hours without being checked which was time wasted. I felt so inconvenienced and overlooked."

"I was extremely impressed with the customer service and the quality of work from Wiygul’s. From the time I arrived until my vehicle was ready, I had top notch service. I have already referred them to my friends and family and I plan to continue the positive word of mouth."

"The staff including Jeremy, Shannon and Charlie are extremely pleasant! I was definitely satisfied with the quality of services provided by them. In addition, the car services that you now provide is an excellent service that is highly recommended to most businesses like Mr Tire. Thanks again for your kindness and happy holidays to you all!"

"I showed up needing an oil change, tire rotation, and a repair on a tire that was losing air frequently. I waited for 3 1/2 hours. After waiting for so long was told the repairs would be free, due to the long wait. As soon as I left my tire warning went off. I went to put air in it and it was near flat. Not too long ago my repair light just showed. I believe these guys did absolutely no repair on my vehicle. Their workers played around pretty much the whole time I was there. I’d avoid this place like the plague if I were you. Response to company response: you all knew you didn’t repair my tire. One of your technicians gave me a little smirk when he handed me my keys. I’m going to inform the BBB about my experience. My car service light is on and my front tire has to be filled every other day. My gf also used to get her car services here. She, and others I know that get their cars serviced here will no longer use your company."

"I had a great experience. Joe was my main point of contact. Amazing customer service. 10/10. The reason for 4/5 rating is because one of the things I came in for was a weird sound my car started making 2 weeks prior to my visit. Unfortunately that wasn’t able to be taken care of because the source of the sound wasn’t found. It sounds like my car is struggling to drive. I brought the car back twice after my initial visit and my car unexpectedly ran silent during both test drives. Yet my car is loud during my entire 50 minute ride to and from work. I plan to take my car to Honda to hopefully get some help. Again my overall experience at Wiygul was great thanks to Joe. He checked in on me, gave updates, and answered any questions I had. Not sure if he is a manager, but if not he definitely deserves a promotion. Thank you Joe for your attentiveness and patience."