QR AUTO CLINIC LLC 23 Hampton Park Boulevard, Capitol Heights, MD 20743

"I love the shop you pay for what you get. This shop is great and I would recommend people to come and get their car done right. Bruce knows how to get your car right."

"My experience has been a disappointing one at the least. Took vehicle in for what I thought was a simple belt change. I let them diagnose the car and they told me I needed all belts and pulleys replaced which I found odd due to me having a belt replaced by them less than a year ago. I went ahead and agreed to get the recommended work done which ran me a total around 1400 I also had them perform a wheel alignment for which I received no print out for or any indication that the alignment was actually performed. Having had worked in an auto shop for over 10 years it’s almost standard to give a print out displaying camber and toe adjustments before and after. After picking up the vehicle two things happened first off, I received a consistent belt and pulley noise that was not there before getting work done. Secondly , my radiator hose popped off while driving which has never happened since I purchased the vehicle 5 years ago. I took the car back (since it had a warranty on the work and parts that they recommended ) and was charged 80 bucks for coolant they put in the car due to the radiator hose popping off. They also told me that my vehicle was making noise due to me needed brakes.. seriously!!!! All of the noise comes from accelerating and decelerating and it’s clear that it is a belt and pulley issue but since it was under warranty they decided to quote me another $1300 for new work. If you did the alignment and complete diagnostic before why wasn’t the brakes an issue initially. Bottom line is I paid for a repair that I never received just more issues immediately after leaving their shop. Wanted to support the business but it’s way to many other options around they will provide quality service at better prices."

"This shop is grossly unprofessional and sets a terrible example for how to conduct business. It is likely this establishment will fail to properly repair your vehicle; refuse to take accountability for their poor-quality work and customer and then refuse to reimburse you despite their complete negligence and disregard for basic and reasonable business practices. I highly recommend you use any shop but this one!"

"If you are someone who doesn't know a lot about cars this is the mechanic for you. They explain why you need done what you need done and the level of severity so you can prioritize. I have taken several cars to them and well always do so. Q and Rick are great."

"Getting my car serviced at QR Auto Clinic was honestly the most stress free experience I’ve had. To find a one stop shop with a friendly and knowledgeable team and quality work is such a relief considering the experiences I’ve had in the past. They do everything I asked for and need plus more without pressuring me into a bunch of other unnecessary services. After a few visits, I even felt comfortable enough to even enroll in the unlimited oil change membership. They’ve gained another longer term customer!"