Pizza Hut

"Whoever runs this location should find another job. Only 2 employees working on championship Subday are you insane. These kids are in here missing their order times by 45 minutes and saying "oh well that's football for you" No that's not football for you there needs to be more staffing here or how about the manager steps up and helps their people. And if the staff is over helped then the website could tell me that and not give me a 15 minute order ready time. The employee here are fine but the management and website are trash."

"Picking up a DoorDash order from this location and a driver names RAFIKI decided it was a good idea to threaten to cut my friend while he was on the clock and then BRAGGED about him almost cutting my friend WHEN HE GOT BACK TO THE STORE. I went in to talk to the GM and she was not here. The shift lead whose name escapes me, said “what happens on the clock is none of my business, it’s a personal matter” so this location just has people threatening to cut people in the stomach while they are working because they felt slighted and they do nothing about it? How is this not a problem for the company AT LARGE?"

"These 5 stars go to Emily, I placed an order for 13 pizzas and she said she would have them ready in 15 minutes. Emily was the only associate working and was able to deliver delicious pizza and on time too. Emily was, very sweet and accomadating. We will definitely order from that pizza Hut again."

"UPDATE: 7/8/23 I was back in the area this weekend and remembered I had a free pizza "in the book" according to the previous RUDE manager Gabby!! When I called to order the pizza, of course, it wasn't in any book, and Gabby, in addition to most of her staff, have left the establishment!! Hopefully, she wasn't allowed to go to take over another location!! The new manager, Grayson, was absolutely amazing. He was well aware of the issues this location had when he took over. Although there was no record of my free pizza, he took my order and was very understanding and even apologized for my horrible experience. That is great customer service. It's probably the best I've experienced in this area in a long time. Riley also did a great job! The 2 appeared to work very well together. The pizza came out piping hot and looking so delicious. I was most impressed when Grayson said if there were any issues with this pizza, just call him, and he would take care of it!! As you can tell by the picture, I couldn't wait to get home to try a piece. My mom was so happy when I came home with the pizza. Unfortunately, all of the locations near us have closed down so when we have an opportunity to get Pizza Hut, we do. The pizza was very good and cooked to perfection. A big thank you to Grayson and Riley. We will definitely be back :) This was the ABSOLUTE WORST experience EVER, at ANY Pizza Hut!!! I would give it a ZERO if possible. First issue - they overcharged me. I had $14.99 coupon for any large pizza. Total should have been only $16.99 since I ordered pan but was charged $23.68. They WOULDN'T refund difference even thought I showed them coupon!! Second issue - Center of entire Pizza was RAW!!!! I called the store and after being transferred 3 times, a woman - supposedly the Manager, answered. She was VERY RUDE and only offered a replacement Pizza despite telling her I lived across the bay Bridge. She said that I would just have to wait until I was in the area again to get a new pizza!!! I then asked politely for her name and she stated "I don't give out my name"???? She is the Manager and I found this very disrespectful. I contacted Pizza Hut's corporate office today, so hopefully, they will resolve this matter!!"