Sugarland Shell 12219 Leesburg Pike, Herndon, VA 20170
About the Business
Sugarland Shell is a one-stop shop for all your automotive needs located at 12219 Leesburg Pike in Herndon, Virginia. As a car repair shop, gas station, and store all in one, we provide convenient and reliable services to our customers. Whether you need a quick fill-up, a tune-up, or some snacks for the road, we have you covered. Our experienced technicians are ready to assist with any car maintenance or repair needs you may have. Stop by Sugarland Shell for top-notch service and quality products for your vehicle.
Photos
Hours open
Monday:
5:00 AM - 0:00 AM
Tuesday:
5:00 AM - 0:00 AM
Wednesday:
5:00 AM - 0:00 AM
Thursday:
5:00 AM - 0:00 AM
Friday:
5:00 AM - 0:00 AM
Saturday:
5:00 AM - 0:00 AM
Sunday:
5:00 AM - 0:00 AM
Reviews
"I went in for a tire rotation and oil change and man they were so kind and accommodating. I was first greeted by manager Eddie. The place is small and does not have inside seating, but one random stool. However, they allowed my 4 year old to sit and watch her tablet to stay warm during our wait. Then the tech Reid came in asked about coupons etc. I explained I had a Groupon. He explained that due to my style of car the only oil they had was fully synthetic so I could either buy a different Groupon (and request a refund through Groupon )with the fully synthetic or pay the difference (which was $25). Either way I’m still coming out with fully synthetic oil and tire rotation for $55 still not bad in the grand scheme of things. I explained my 4 year old was with me when he quoted the hour wait for me and in turn he said he’d have them for as fast and efficiently as possible. They took my truck in immediately and within minutes I saw about 2-3 guys just going to work. Eddie the manager was kind keeping with conversation with myself and my daughter to help pass the time. I would say it took them around 45 min and they cut no corners as we could see them working through the window out to the bay. Both men were extremely kind and hospitable. Not really sure about the other reviews outside of the limited seating being accurate and there is outside seating it’s just too cold presently. I will absolutely be back and recommend all I can to them. Thank you so much for being so accommodating when you didn’t have too at all. I had no appointment yet I was treated with immediate attention and courtesy!"
"The Oil light on my car came on so I stopped in to this gas station to get oil. The mechanic Remy was awesome. He was very helpful. He helped me right away and smiled the whole time. GREAT service."
"Amazing experience! From start to end customer service was outstanding from everyone especially LT. They were very knowledgeable, great communication, clear, patient, direct, kind and helpful with showing me what I needed to fix. I got my inspection done quickly and was informed of the process. Also, got an oil changed and they got it done much quicker than any other location. I have gone to others in MD & VA and didn't meet expectations for my first visit. This place is my top favorite place to take my car to get service done and has exceeded my expectations in Virginia. Very thoroughly. Great location, clean and outstanding employees. LT goes above and beyond to make sure I had an amazing service. This place has won me over to return for my future services. Highly recommend this location."
"Got my brakes done here. Let's be serious, prices are going tot pretty much be that same everywhere you go. What it really comes down to is customer service. And service is what these are about. LT and Reed are true car wizards! Their skills, honesty, and friendly service make car troubles a breeze. A genuine team providing top-notch care. Highly recommend!"
"In general I have no complaints about Sugerland Shell. I go here routinely for my inspections and feel they do an honest inspection. I even came to get something reinspected and although I’d gotten in line before closing they expected the cars in front of me to take them past closing. I explained I was trying to get a reinspection and they took me too. Only complaint is if the inspector finds something the store manager then offers you a quote to fix it. That quote is probably quite high. Mine was almost $150 for something that I resolved for under $30. I don’t fault them for that. It’s instant resolution to your issue, but it’s costly."
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