Mr. Tire Auto Service Centers

"Nicest Crooks and Racist you would ever meet!! After store 760 robbed me by charging me over $8k to replace a bad catalytic converter which they completely botched. I went to store #756 to have them correct issues. The store manager said he would have to charge me $9k plus I would need to place a $2k deposit. This was after I had already paid $8k to another Mr. Tire store for the same job that was done incorrectly. At this point I had already explained to John the store manager what happened at a different Mr. Tire location. When I finally got my car back he told me I needed to complete a tune up which would cost me $1,500. At this point I took it to a completely different mechanic and was advised John and his mechanics had changed my engine coils without telling me. I'm still waiting on my refund. Shady! Shady! Shady! Shady! Shady!!!!!! Please don't go to Mr. Tire or any affiliated stores!!"

"Always straight to the point, usually tells me about what I’m looking to spend based off what I tell them I need done. Most of the time they’ll tell me about how long it’ll take and when I’ll be able to get my car back without me having to ask. Everyone there is very polite and friendly. Very respectful! Never had any issues when I go there. My first choice when I have to go to a shop. If they have multiple parts they’ll tell me what they have and what the cost of each part is and they’ll give me a recommendation of what they think would be best based off my car and budget. All around great service"

"I had a tire that I purchased under warranty at a different location. (Route 40) I had no clue where the receipt was and the system isn't really connected from location to location. I had been trying to get this tire replaced for months at the original location and they never made time to help the countless times I came for the replacement. This particular morning my tire went completely flat. I was at work near the northpoint rd location. Brian, John, and the staff worked with me to find the right store to get the receipt faxed over so that they could help me. It was a lot, but they kept trying and hung in there with me! They were busy that morning but they made me feel like I was a priority and that they were there to help. Having a flat is stressful! They got me a new tire and back on the road in a few hours. This shop has something that's missing these days, great customer service and it has a "family owned" feeling even if it's not! I'll be coming here from now on. You guys are THE BEST!!"

"I arrived 5 minutes late for a scheduled 12:00pm appointment where I was to stay at the store while the work was done. Upon arrival I was asked for my name and keys, that's pretty normal. Then I was asked which tire was being replaced. I scheduled the appointment for 4 tires. You should know this. Then I was told they only had 2 tires and they could get the other 2 tires within 2 hours and have me out by 5pm. You had hours before the appointment to get the tires there. What's the purpose of setting the appointment if you're not equipped to provide the services? Seriously,5 hours to change 4 tires. And the place was empty. I wonder why. I'll spend my money elsewhere and I hope everyone sees this. Never going here or any other Mr Liar again. The only reason I'm giving a star is because you have to give at least 1 to post a comment."

"Excellent service I got a wheel alignment and they said it would be done by 7 pm my drop off was around noon so though that was long but then I was called 2pm shortly after I dropped my car off and they were finished the alignment. They give you a print out of a graphic of the wheels in a car and the angles everything was set to for each wheel. This was a nice touch to see what work they performed in a graphic. I will definitely go to again."