Domino's Pizza

"I have lived in this neighborhood for the past 5 years. I should have done this review many times before this. I would like to spread some holiday cheer to the workers at this location. I feel that sometimes we can take advantage of workers and get upset when things aren’t “quick”, On a busy Friday night they are backed up, tension are running high with customers waiting for their orders and the staff who are under the microscope. Today we had to wait almost an hour for our pizza, but normally it’s only 10 to 15 minutes from the time I order to the time I can pick up my food. Thank you working so hard and for helping feed my family. Happy Holidays!"

"I ordered pizza for my son’s birthday which was dry no sauce totally unacceptable! We had kids over I apologized to my 7 year old son and called to complain they agreed to replace my pizza the following day. Today I call to get my replacement a worker named Jordan answered he said protocol wasn’t followed so he can’t do anything he asked if I got names from yesterday I said no because they were nice I didn’t think I had to get names when I had just left from the store so I asked to speak to the manager and asked what the managers name was the worker Jordan told me the his name was Dillan. Dillan got on the phone I asked for corporates number he then said I don’t have it your going to have to find that yourself I asked was it protocol for them to have corporates number at the location he said he doesn’t know I then asked for The regional managers name so I can call and request to speak in the morning he said he’s not at liberty to say! I asked what his name was again he said BILL I said your worker Jordan just said your name was Dillan so is your name Dillan or bill (since I needed names to go with complaints) he said my name is bill and I wish you luck with writing your review online! THIS IS UNACCEPTABLE CUSTOMER SERVICE! 3.9 starts so many bad reviews and nothings being done about this place! But I will be calling corporate or whoever I can reach to let them know that these situations are getting out of hand!"

"Gave me not 1 but 3 pizzas with absolutely no sauce and slightly over cooked and refuses to replace it. The worst customer service ever the manger who’s name was “Dylan” at first then changed his name to “Bill” was rude and hung up said before hanging up “I wish you luck on writing bad reviews online” come on now this is the type people you want running your business lol. Dominos on main street is a no for our family!!!"

"Dumbest People on the Planet! We ordered Pizza last night at 6:52pm. At 8:14 we get a message that pizza was delivered. Well, not to us. I walk aside and the delivery guy is leaving my neighbor, where apparently he left the pizza....I run to the end of my driveway and flag him down, he CLEARLY sees me and quickly drives away. We call Main Street location and say "we've waited an hour and a half and it was delivered to the wrong address'. The girl on the other end of the line says 'it hasn't been an hour and a half, it's been an hour and 22 minutes'. As if that's acceptable. We hadn't ordered Pizza from dominos in YEARS. Never Again! BTW - our address is big and bold on our mail box and on the front of our home."

"I ordered online and this was perhaps the first time I've had Domino's since I was a kid. The amount of automation on the website and level of detail, including a timer telling me exactly where my order was in process, made me confident that my pizza would arrive with no problems. Unfortunately, the order got messed up and I got the wrong pizza. They did rectify it and sent me a new one. The pizza in general is better than I remembered, and there are more varieties of crust to choose from. I enjoyed the thin crust pizza. Like most pizza experiences today, it was expensive."