The UPS Store

"The people that work here are really helpful and informative. When they receive returns from Amazon, they pack it up and give you a receipt. They keep the machines in good condition. I recommend this place."

"The gentleman working by himself today (a Sunday) was so efficient. He was professional and focused. Great service."

"Always superior service at the Bay Hills Arnold UPS location. I trust that my important packages are handled expertly here."

"I love this location of the UPS store. A small local business franchise that is a great community asset. The owner and staff are always helpful and friendly, even helping us bring in heavy boxes! The addition of the amazon returns is convenient, but has caused some extraordinary lines of late but that is to be expected given the current world-wide situation and huge amount of online shopping we are all doing. Not their fault, I have seen them processing as quickly as possible and doing the best they can. I for one am grateful to have this convenient small business in my community."

"I had Dan pack a coffee table and other Christmas gifts on Friday for delivery to Michigan. I had emailed ahead of time to make sure they could do it and get a rough idea of the cost. Dan quickly answered my email. On Friday I was told it would arrive by Wednesday, but it made it there in perfect condition early on Monday! The cost was right on what Dan quoted me. Kudos both to the Arnold UPS Store and UPS in general on their rapid and professional service for my package. While waiting for the box to be packed I was able to watch others receive help shipping packages, copying items, sending a fax, notarizing a legal document, and get a passport photo, all rapidly and at very reasonable prices. The staff is very professional and efficient. Many customers were greeted by name; obviously they do a high volume of repeat business. That as much as anything is a strong recommendation for the store--if the staff knows your name because you keep coming back you must be getting good service. I will definitely be going back."