Vocelli Pizza

"❤️❤️❤️❤️❤️❤️❤️❤️ ***** I changed this back to five stars because of the exceptional response to our last delivery. I can't say I was totally surprised at their fix since Vocelli's has always been spot on with our requests. So, here's the rest of the story... I called in and spoke with the manager who profusely apologized and asked how to make it right. We ended up with no charge for the cold order, AND they filled the next order no charge! Turns out that several orders back (in the summer) we did direct to the front door. We have all deliveries to the side door regardless of food or an online order. The new order arrived promptly, hot, and to the side door! I'm very satisfied with this resolution. This is a business with quality and integrity. Huge thanks to the manager, Yunique(?) for all your help. You're the best! Love you, Vocelli's. ❣️ We ordered a large spinach gnocchi pizza with chicken and extra cheese, plus an order of cookies and two Pepsi-Colas for delivery. This is our usual go to order and the pizza is delicious! Since we live in a side door community where hardly anyone uses the front door. It's just easier since the driveways are closer, to always use the side entrance. There is no walkway to the front porch. This time I made sure to tell the Vocelli order taker to make sure to deliver to the side door. Check! After a long wait and no doorbell or phone call, my husband went to see if the pizza had been left on the side porch...nothing. So he went around to our snow and ice covered front porch. And there it was! Our now almost frozen pizza, cookies and soft drinks. I'm at a lack of words to tell how furious we are. First, the delivery person DID NOT follow directions, and secondly, common sense (in case there was already good sense) should tell them there's snow and ice on the porch, no footprints to indicate people had used the porch, and, finally, why the heck would you leave a hot pizza box out in the cold on a snowy porch!?! We had pizza almost frozen for dinner so that wasn't happening. Hello leftovers! I'll call tomorrow and see what management says. We used Vocelli almost exclusively since we moved here in 2019. This service is unacceptable and I'll be talking to the owner or management tomorrow. Any guess on what they'll say?"

"Great food, GREAT SERVICE! Ordered a pizza this evening and the gentleman working went above and beyond to make the order perfect. Thank you sir! Will absolutely be returning."

"$27 for a 12” pizza that was sub par. “Home baked cookies” have another brand name directly on the bay. Cookies not even microwaved to be warm. Insane prices. He I as is better and cheaper."

"We tried almost everything over four visits. (Had no issues with deliveries.) The pizza was amazing! And one of the few places to do a great white pizza with the "white garlic" sauce (I can't eat red sauce). The wings were very good. The salad was good. The desserts were good. The subs are fair. (Mine looked like someone wound up and threw the sub toppings at the bread, plus it was squished, and the bread was "meh.") So we still go back from time to time because we like most everything there, we just go somewhere else for subs."

"They are new out here so we tried a bit of everything. We tried the BBQ chicken pizza, Mac and cheese thin crust, garlic Spinaci thin crust, pepperoni on regular crust, vocelli rolls, buffalo wings, cannolis. My kids loved everything and my favorite was the Mac and cheese pizza (so unique!) and the bbq pizza was a close second. They were a little behind but they brought it out to my car which was much appreciated. The employee was super nice too."