Walmart Auto Care Centers 2501 West State Street, New Castle, PA 16101

"They thankfully had the tire size I needed in stock as calling around to other places. I was able to purchase it quickly on a Friday evening but they didn’t have time to install it to replace a punctured tire. Got the tire mounted and installed somewhere else to get back on the road."

"The guy who helped me was very nice. My oil change didn't take long at all considering they were very clearly GROSSLY understaffed!"

"Had to come to walmart auto center in a little bit of a rush. Had a tire that I kept putting off replacing, and it blew on me last minute (right before work.) I then went to this location and they told me they would put the tire on for me (being it was in stock) and put it on for me. Very polite and stressed about being short staffed. Very well appreciated the young girl that was a mechanic!"

"Purchased 4 new tires via Walmart website. Arrived to have tires mounted and was told 45 min to an hour wait. Did an hours worth of grocery shopping and returned to find that not only had they not even started on my tires but I was going to have an additional 2 hour wait minimum (now waiting with frozen chicken) No explanation as to why. Had to take my tires and leave. Someone else can install them for me. Completely unacceptable."

"After waiting at the counter for 27 minutes for someone to actually help me I entered the employee only area and asked for help. I was told I was the next one up. My vehicle was pulled in the building 10 minutes later. It took an hour and 15 minutes to remove a nail from my tire and repair it. During my wait the phone went unanswered 4 times and 3 other customers came in and averaged at least a 15 minute wait to be helped. When someone actually answered the phone between the yawning and sighing answering questions for customers which I thought was very rude the counter person wondered off doing who knows what. I usually don’t go to Walmart but I figured it’s just a nail in the tire how bad can it be. This experience just reminded me why I don’t go there."