Verizon 1 Essex Drive, Raymond, NH 03077

"I was talked into a more expensive device than I came in for. The salesman spoke very fast. Good salesman pitch for the job, I suppose. But, in the long run, it made me feel a little cheated. After discovering that I wasn't quite getting the deal I thought I was, and of course stupidly signing horribly printed paperwork (badly printed on purpose, I believe) I called Verizon directly to address the problem. It was then that I discovered that this store was literally charging me more than anywhere else for the device...and would charge me a restocking fee to return something I never even opened. I went to another store and purchased a cheaper device. I went back to this store to return the overpriced item and set up the one I got elsewhere. The saleman Samuel was very helpful and understanding during my return. He tried hard to help relieve me of the restocking fee, but he was stopped by higher-ups. That's a shame, since Samuel had just about turned around my unpleasant experience and almost kept me as a customer. I do not plan to go back now. Sorry Samuel! That's not your fault. It's the fault of the person who wouldn't do anything to help me out. Honestly, I wouldn't have even blamed the original salesman if it weren't for this store being so unwilling to make things right for me. I'd suggest going online or through Best Buy where you'll definitely get a better deal and someone won't make you feel like you're making a mistake buying anything but the most expensive item and then do nothing to make it right after you feel a bit swindled."

"I just had such a good experience here! Samuel was so nice and helpful!!! I will definitely be back in the future for any cell phone issues or needs!"

"Had to stop by the Verizon store today when my wife accidentally deleted teh Sim off her IPhone while trying to reset it due to camera issues. Matt was awesome he knew what was wrong immediately and had the phone fixed in less than 15 minutes. Highly recommend this Verizon location if you're in the area."

"Samuel was extremely helpful and even asked if i wanted a new phone without me asking him about it. Super professional and easy to get along with."

"Brandon went above and beyond to ensure my phone number was reactivated properly even with pushback from customer service representatives. Also stayed past his shift, definitely deserves a bonus sometime soon in the future!"