Shoe Dept. 60 Smithfield Boulevard, Plattsburgh, NY 12901

"They have a decent selection and prices are not cheap but not overly expensive."

"Friendly staff, a bit disorganized but honestly probably shorthanded like everyone else. Otherwise clean environment."

"Pathetic costumer service very non existent! Starts with a basic employee to store manager she doesn't like facing the facts how everyone that works there doesn't entertain their costumers! Blows it off like it's nothing told her cameras don't lie there absolutely no interaction from staff to costumer Too busy talking to each other or on their phones sad I spent hundreds there in past only did because of their prices no other reason trust me on that one"

"We visited the shoe dept on last Thursday Sept 2nd. We found 2 pairs of shoes for our son, but found the employee was on the rude side. We requested a foot measurement, but she said "it isn't accurate " we requested it anyways but she never came back. She was the only employee since it was nearly closing time when we entered at 5:40pm (closing at 6). There was a kids size 9 box but no actual shoe. We need a 9, so we brought the box to checkout. We asked her for a size 9, and without looking at the box she said "we only have the sizes that are on the shelves. We pointed out the box and she kind of stormed off to the back. Understandable that it is stressful being alone and under staffed. But kindness is contagious, and we hope she has better days moving forward! We didn't get frustrated with her. And completed our transaction, hang in there and promote a positive attitude when receiving kindness. Our 5 year old questioned why she was angry, this is why you are receiving the low star review."

"I don't need to be greeted when I walk in. As long as I get help when I ask for it. Boy did I ever! My wife and kids got 4 pairs of boots for the price of one. Best deal ever! My wife highly recommends!"