Bank of America (with Drive-thru ATM)

"It is important to remember that whenever someone leaves a review it is usually because they had a bad experience. However, In my case this was the easiest trip to a bank that I have ever done. They were very polite and treated me with respect. Samuel was very professional and answered all of my questions. I was in and out of there within 20 min to setup and deposit into a new checking account. Easy 5 stars."

"Seriously a cluster - the locks on their safe deposit boxes jam - apparently as a rule - so you make an appointment time, go there and wait while they confirm your lock is jammed and has to be drilled (which they freely admit is a likely outcome). You’d think it would then be like getting locked out of your car and you would wait while they figured it out but actually what they then do is tell you they need to contact a preferred vendor to come and drill the lock and that you need to commit to come back another time when the driller can be scheduled -which takes them days to coordinate and weeks to execute. I assume they don’t tell new customers that the boxes don’t work but as a public service - I would assume that ledyard across the street has newer boxes - and banking services too actually - save yourself the hassle if you don’t need a national bank. And if you do have a safe deposit box there I would recommend clearing it out before you actually need to get access - because it could take a while - even if the key works - mine did a year ago - I think all the locks are failing."

"Absolutely the worst bank. Avoid at all costs. 1. There app is always broken. 2. There online banking never works. 3. They always have issues accomadating people. 4. They only care about opening new accounts, vs retaing there current members. I came to do a wire for my clpsing on my house, and was in front of a person who wants to open a bank account. And they took them before me."

"Fast and friendly service with a great location Easy to access for Vermonters because it is only a few minutes from the border. They do change a fee for check cashing if you are not an account holder but that is pretty standard these days. Make sure to bring valid ID and they will treat you well. I arrived minutes before closing and they promptly cashed a check for $5,000. The tellers are happy and the managers are quick to help them out with overrides. I've been going to this location for years now and I'm always happy with the quick turnaround. There are great local restaurants in walking distance also. Parking is easy to find and free for customers."

"Unless you work at the hospital or are a frequent visitor there, this is pretty much the only option for banking as a B of A client. While not a frequent user of teller service or other in person services, I do find myself at the drive-through ATM window occasionally. The few times I had any business in the branch itself, staff was cordial, helpful and professional. Can't say as much about the service center representatives, but that is another story."