Sam's Club

"We go here once a month from Vermont. Good selection of items. Bakery items are definitely a must if you love sweets! It gets pretty busy depending on the day and time. They’re pretty consistent when it comes to upgrading your membership. They do check for your membership when you go in. You can show them your digital membership card thru Sam’s Club app. Go thru a checkout with a cashier if you buy a lot of stuff. This will save you from trouble of getting out. I saw a family being stopped and getting all the stuff they bought being checked and scanned."

"Why did you start asking to see cards at the door again? It serves absolutely no purpose other than to annoy people since you need a card to actually buy anything. We use the app specifically to avoid dealing with people and get in and out quickly."

"I’m not a frequent shopper so the basic membership works for me. I did the math. However, the attendants are RUTHLESS and bordering on levels of harassment to upgrade my membership every time I checkout at the Plattsburgh store. They will not accept “no” and just keep pressing with reasons (that will not benefit me) to upgrade. I wish I had a camera recording during one trip when one of the attendants started following me out the door with pressure to upgrade. TIP: Start using the Sams Club app on your phone to build a shopping cart and complete a mobile checkout. This will avoid any of that harassment nonsense at the checkout if you simply want the basic membership."

"This was really a “ disgusting shopping experience “ to say the least. I have received a gift card from a friend and the young lady cashier told me that I do not need a membership since I have a gift card. So I went by and did my shopping. Coming to the cashier , Justin, I presented the card to him . To my surprise he told me that I need a membership to be able to use my gift card there. I explained to him that I do not come here often and that’s why it is called a gift card. He was displaying the worst customer service skills ever. Very rude towards me, my kids and my wife.I asked if I could speak to a manager he replied “ I am the manager” I asked for somebody higher and all of a sudden he demoted himself saying that he was a team leader by then. I give the one star to the “real manager” Shari, who came and resolved my situation by refunding the value of the gift card to me. Maybe Shari should train Justin a bit more and should also teach him not to lie about his position. I hope this review reaches top management of Sam’s club. Today is the 24 of August 2023, it happened around 1715-1745."

"It was a 2 hour wait for my tire installation, so I decided to knit but they don't have seating in the tire area and my buns did not like hanging out at the cafe tables. I moved my project to the furniture aisle and was a satisfied waiter. I do wish the electric recliner was plugged in so I could have put my feet up. Oh well!"