Cottrell Eric K DDS

"The staff, hygienists and both doctors are very nice. I am usually very happy leaving there but this time I felt a little rushed. I really like my hygienist, very sweet, but I felt like she barely polished my teeth, rather just skimmed over them. They look good, all staining is gone but the polishing wasn't there this time. It could be they are rushing due to COVID and it is extremely cold in there so maybe I'm just noticing because I couldn't relax."

"I went there to get a broken filling fixed today and I was so scared of the novicane shot and I didn’t feel it at all! I had Dr. McCullough and She told me what step she was doing next and what each tool did. I told them they make me not afraid of the dentist. Her assistant Dolly talked to me like we we’re friends and even let me hold her hand during the novicane shot. They put a TV screen in front of me which really helped. 10/10 highly recommend this dentist office!!!"

"While the care is beyond excellent, there are some issues elsewhere. I made an appointment to get an exam, X-Rays, and cleaning here, as I and my family have for many years. Afterwards, I was told that they did not accept my insurance and it was my responsibility to pay over 400 dollars out of pocket, then and there. I had changed my insurance over a year ago, and it did not cross my mind that they didn’t have my current on file, however insurance was not brought up when making the appointment, nor when I checked in, but only after. I believe this is complete negligence, and that it should be standard procedure to inquire beforehand, especially when that much money is involved, and when most (especially a young adult who lives alone, and has been working minimal hours during a pandemic) can’t afford it. Had I known that my insurance wasn’t accepted here, I would have gone elsewhere."

"No one likes going to the dentist, but Dr. Cotrell and his staff make it as pleasant as possible. Everyone is professional and pleasant. The offices are modern, comfortable and immaculately clean. I can highly recommend Dr. Cotrell."