Walgreens

"I have a prescription. The prescription needs to be refilled. I speak to a representative, who explains I need to call my doctors office because it hasn’t been reapproved. I explain that I will be going through withdrawal and will be in mental and physical pain for the remainder of the week if I am not helped. All they say is”Okay, well have a good night.” You’d think I was talking to a dollar tree cashier, not a healthcare worker. The lack of compassion is disgusting."

"This is a really well stocked and clean store. With a good variety of each item. They run some really good sales as well as discounts for reward customers and only takes 2 minutes to sign up for right at the register."

"Pharmacy manager (I won't name him) tried to tell me about his wife's medical history and how her insurance doesn't cover a medication so mine probably doesn't. Spoiler alert, it does when my script isn't messed up. I called because my prescription was filled wrong and the pharmacy should have been notified by my Dr about my prescription but they still dispensed incorrect medication to someone other than myself! They have my medication and requirements noted and still filled it incorrectly and told me it's not their fault and if I want my medication I'll probably pay out of pocket. Highly inappropriate and probably illegal to identify yourself, your family and share confidential medical information without consent. It was unprovoked and irrelevant. Where's the normal pharmacy staff? Very uncomfortable with this entire experience."

"Would have given zero stars if I could. Had appointment for flu shot at 11:15, got there at 11:05 and signed in, I had registered online, there was no one in line. The pharmacist said, 'I will be with you in a few minutes.' A lady came after us, she was a walk in, no appointment. We waited and waited. She must have gone on her break. At 11:29, the pharmacist took the lady for her flu shot! We had the appointment and got there before her. At 11:38, she took us and it was very tense in that room. If it were really busy, maybe I could accept waiting but not today, this was just rude and inconsiderate. Will go to Rite Aid, even though it is a bit out of my way."

"Don't trust the pharmacy staff when they tell you over the phone that the prescription refills will be ready at a certain time or day. They tend to forget 1 or 2 prescriptions and make you wait 20 minutes (if you're lucky) or ask you to come back later. I had to show up 3 times this week to pick up all my refills for the month, even though I called before every visit. Call at least twice to get a reliable confirmation that the refills are actually ready for pickup."