Mike Testa - State Farm Insurance Agent 101 Court Street, Laconia, NH 03246

"Staff is always friendly and helpful. They are ready for any questions I have and very prompt in their responses to any request I may have."

"Absolutely fantastic experience with Emily on the phone regarding putting a new vehicle on our policy. She was polite, professional, and efficient and I greatly appreciated her time"

"I have been with State Farm for over 50 years, and with the Testa Agency for over 20 years. This year I added car insurance, which I had previously had in Connecticut. Yesterday I found out that my car insurance had been canceled over two months ago for lack of payment. I never received a bill. I was told two postcards were sent in the mail, but I never received them or any billing notice. Testa never attempted to call me and in fact they said they had no phone number or address on file. Had I been involved in an accident; I would have been in a very difficult position. When I called the office, I was told that these things happen occasionally. The office worker said she was not qualified to write a new policy, and that no one was available to help and that they closed soon. I asked if Mr. Testa actually works in the office, and I was told he comes in about twice a week. I think all of this is grossly inappropriate, and today I transferred my State Farm policy to another office."

"I love the personal attention and service I get from this office. Whenever I have a concern or need new insurance, I just send them an email and I always get a fast and friendly response from the staff. Very convenient and easy! I get my car, home and business insurance from them and every time I add a plan, they send me a check since the price of the other plans go down. I know that if I ever need to use the insurance, they will be extremely easy to deal with. Their prices are exceptional and seem to keep going down as I need more insurance. I give Mike Testa from State Farm and his staff my highest recommendation for any of your insurance needs!! Special thanks to Shannon Greenwood from the office for going above and beyond to help me keep up with all of my insurance needs! Shannon has been my "personal" insurance specialist over the years. Recently I got a customized life insurance policy from them which was perfect for my situation. Shannon knows me so well that she was able to build me the best possible hybrid whole life/term life policy. She is always available to me by email, phone and text. She answered my never-ending questions in a professional, patient and courteous way. Everything was in plain English so I understood completely. Thanks Shannon for your ongoing support!"

"Shannon Greenwood at the Mike Testa State Farm office is hands down the best to work with! I am a sales at a local car dealership and I called Shannon to help a customer that did not have insurance. She helped the customer get insurance. She was so helpful I asked her for a quote on my own vehicles and ending up switching to State Farm as she was able to lower my monthly insurance bill. She has since helped me with more customers. She is the awesome!"