Above All Collision

"Great service. I was there for a car inspection and they called me to tell me the rear brakes needed to be done before they could pass it Gave me a reasonable price and completed the brakes and inspection in a reasonable amount of time"

"Unfortunately I can't rate the quality if thier work, because they still haven't finished my car. Back in July someone backed into my car and damaged the rear driver's side door, that person's insurance said they recommended this place, at the time I thought they were recommending a good shop. I wasn't able to drop off my car to be worked on until Sept 18th, about two months after the accident, other shops in the area I had called could have gotten me in the week of the accident. It was only supposed to take 5 days, near the end of that initial estimate I called, was told that the replacement door had come in but was sized wrong, irritating but understandable, I was more irritated by the fact they hadn't bothered to call and let me know about the delay. I was told the car should be all set later the following week, when I called later that week I was told there was another delay, apparently the mechanic needed blackout tape to complete the work and that was on order, also they were fixing damage to the front door from the accident, the front door only had a small ding in it that I could have fixed with a hammer in about 20 minutes. I called again this week and now they say it is in line to be painted, hopefully this is true. However they only have one paint booth at the moment because the other isn't working and they don't know why, it didn't sound like they were in much of a rush to fix that booth though, odd seeing as how they need it for work. So hopefully I will be able to get my car back next week, but I'm not going to hold my breath, from the other reviews I've read, which I should have looked into before agreeing to take my car here, they typically take at least three times longer than their estimated time and always seem to have reasons why. To me it seem like they don't plan out their work very well. As far as the communication, I'm not expecting to get an update daily, that's unreasonable, but I should be informed when there is a delay in my repair and when it is back on track. From my experience they don't actually care about getting your car back to you as soon as possible and are hurt trying to make as much money off the repair as they can. Never going use them again if I need bodywork. I'm willing to bet all the great reviews they have are bought."

"Great service! Alex and his team saved the day today when something went wrong with my brakes. They got things fixed very quickly and charged a very fair price!"

"Communication is non existent. Had my car moved with out proper paperwork or release forms. Blames the insurance company yet it's my car. They had no right to move it and did any way"

"Scheduled an appointment a month and a half prior to my truck actually going in. At that time I expressed that this is my work truck and the timing im receiving for my truck is accurate or somewhat accurate i was quoted 5-6 days and was reassured it was going to happen in that time frame. I than waited 7 days for a call or “text update” that i was supposed to be getting all thru out. Just to get the information that my truck was still waiting on parts and than was going to he heading into paint. Interesting hearing that after the original time i was quoted and assured it was going to happen in. I than was told by Pat he was going to do everything to get my parts in asap and would give me a call middle of next week with an update. I than waited almost a week again before i had to call and finally express that this was setting me back with my own business and at that point i was told again by Pat this truck will be done by Wednesday of the following week. Again waited till about noon to call and at that point was told was waiting on parts….. again….. I did not get my truck back till almost a month after i dropped it off. I understand the whole parts thing and lead times and just this crazy world we live in just to get raw materials totally understand it in the construction world of it it’s fantastic. But how do you have something scheduled for well over a month and when the truck gets there your waiting on parts? Than i call a week than two weeks than three weeks in and still……. Waiting on parts it does not make sense. This all almost cost me 2 jobs thank goodness it didnt im sure nothing would have come out of it anyway just another angry customer like in all the reviews you read on google. Needless to say do your due diligence before going to a shop and please due diligence before you get a job in front of you. Mind blowing how this happens would love to hear why"