Federal Piping Co Inc

"David is not very good with customer service. Have done business with them since 2017, plumbing & heating. Had a leak that need repair, no water. Call on a Tues, after several calls finally spoke with David, he told me I was very demanding, (because we had no water I wanted it done sooner) could not possibly fit us in until the next Monday at overtime pricing. Find someone else. So we did, took about an hour to repair."

"Federal Piping gave me an estimate for $3000 to drive a new point at my home. I took a day off and did it myself for $280. Today I was having trouble with my pump motor and called your company and waited for a call back. My wife finally called me and said she talked to you and you said you were not coming because I drove my own well point the year before. I would have appreciated a call earlier letting me know instead of waiting till the end of the day on a Friday. Thanks Dave, real professional."

"fantastic job by Steve P. and owner Dave...steve came to my house to restart my furnace which I was having trouble with (Chimney as well) and I told him my concerns (which I also addressed to multiple people in another agency and was ignored)... he was told to start furnace and leave but he did listen to my concerns and looked at what I thought was safety issue/ agreed that it needed to be checked/monitored by fire dept first. Fire dept kindly came out and if it were not for Steve and the fire department my 3 kids, myself and my pets would have not woken up the next morning. We would have been on the news for upcoming funerals... no exaggeration here... they all literally saved our lives. I highly recommend them for there top notch service, professionalism and support. Update :unfortunately the job hasn't been completed and my furnace is acting up since they were here.. It constantly shuts down and I have repeatedly called and was told they would charge me 500 To just come up. My siding is crooked, the power vent continually runs and the live 4 wires left sticking out of the uncovered panel keeps tripping my circuit breaker. I have pics but not site how to post. This is going on a year. UPDATE LATE 2020...SOMEONE ELSE CAME IN .IT WAS THEIR RELAY SWITCH THAT WAS BAD AND KEPT TRIPPING BREAKER..bad switch..unfortunately federal never contacted me or finished/ fixed job..."

"Called them this morning about my furnace not working. Was greeted on the phone by Cheryl who is a ver nice lady. Gave her my information and was transferred to Dave. Spoke to Dave for 2 minutes about the problem I was having and then spoke for an additional 10 minutes about work and being in the union. Felt like I could trust him right from the start. He had an opening at 2 for a tech to come by my house. The tech (Steve) came out at exactly 2 and had the problem identified by 2:20. Ran out to get the part and came back installed and out the door by 4. This company truly went out of their way to keep me and my family warm as the storm sets in. Great company. Trustworthy, knowledgeable and professional 100%. Being in the military for 22 years These are traits I look for in dealing with businesses. Highly recommend them! Thank you Dave, Cheryl and Steve !!! Sean Murphy"

"Had a new shallow pump installed 9/3/2019 by Stephen and his apprentice and they showed up on time and did a great job!! Oct 21,2019 called with questions about winterizing the pump and within 15 minutes or so Dave called be back and answered my questions. My first time using Federal Piping and so far impressed!!"