Atrius Health Burlington 20 Wall Street, Burlington, MA 01803

"Went for pediatric ENT referral, had multiple visits where we never even got to speak to a doctor. Simply had a hearing test administered and were sent on our way with a follow up appointment. Very poor communication and patient experience across all staff we interacted with. Will not be returning."

"I took my mother to the Urgent Care there. Every person there was extremely pleasant and helpful even though they were quite busy. I especially appreciated the fact that the nurse practitioner, when asking my mother about how she was feeling, actually sat down and looked at her and listened to what she was saying. It was a positive experience and we left there feeling that we had received quality care. I would definitely be willing to go there again even though it is a bit farther for me than a number of other Urgent Care places."

"Not provide good service. Anytime they canceled the appointment and they reschedule new appointments without call or without any noticed. And Drs don't know how to take medication they told you can take 4 medication at the time. And drs have so much attitude with rudeness."

"I have been to the pediatrics, OBGYN, and lab at this building. All have been wonderful experiences! The wait is brief and everyone is super friendly. They now have kiosks to check in when you first arrive making it more efficient. We have been so happy with our care from the nurses to our doctors, Dr Christina Tierney and Dr. Maria Fung. Everyone has been thorough and compassionate. We feel so grateful for our experiences here, especially being new parents!"

"They are simply not competent. They lost critical blood tests for a potentially life threatening bloodborne infection for an immunocompromised patient... TWICE. In a row. Doctors are not top tier and most are out-of-date on their education. They follow standard checklists without thinking anything through. When you question them or offer information from your own research, they get upset at their authority being challenged, but then they (literally - not figuratively) Google the exact same question to get the same answers. The best thing I can say for them is they are very good at following strict policies."