Bob Gaughan Insurance

"I was in a jam with my health insurance and was ‘googling’ on the web one evening trying to figure out how to get coverage in place ASAP, and see what my options were under the new Affordable Care Act. I wanted a PPO plan, not an HMO, but nearly all the options for Qualified Health Plans through the Mass Health Connector were HMO's, not to mention how frustrating the whole process was. Out of desperation, I made some on-line inquiry figuring it would probably be a dead end, but the very next morning, when I was on the verge of making what would have been a real bad decision for coverage, I received a phone call from Bob in response to that on-line inquiry. Usually I won't answer phone calls if I don't recognize the caller ID, but I was so glad I answered this call! OMG - Bob was truly a lifesaver. He took the time to educate me on what I needed to know about the new health care laws, explained it in a way that actually made sense, and provided me with options that I wasn't at all aware of. He was so helpful. What struck me in addition to how knowledgeable Bob is, is that I felt like he was genuinely interested in me as a person, wanting to help me in any way he could. Bob found the perfect affordable PPO plan for me, which I wouldn't have gotten without his help. He was so accommodating and very easy-going, i.e. not at all like a typical salesperson. I wanted to give Bob my business because he deserved it, going above and beyond to make the whole process easy. The next day he drove an hour to my home, and took care of everything. . Bob is also very knowledgeable about an array of financial-related issues and coverages, including life insurance, which he also helped me with. I can't say enough good things about Bob, and how much I appreciated his advice and help."

"It was great to work with Bob Gaughan. I am so happy I found him....HE may not be so happy because I'm told I can be a handful. He never let on that I was being a nudge. Let me say that Bob is VERY patient (especially with difficult clients) VERY knowledegable and explains things well. He made the process painless compared to other experiences I have had. Also he has a great sense of humor and a kindness about him which can't be beat. I highly recommend Bob for your insurance needs."

"Bob is great in so many ways. He's knowledgeable in his field and has an understanding of needs that goes beyond the usual insurance agent - I was delighted to work with him in finding affordable healthcare insurance for myself during a difficult financial period. He also has terrific follow-up and is always available for questions. I'm very very satisfied with Bob's service. He's also a terrific guy!"

"Bob is my go to guy. Never too busy to take or respond to my calls. Keeps the lines of communication open between my carrier and me. Very responsive."

"I'm so glad to have met Bob when I was looking for health/medical insurance coverage for myself and my family. He explained all the various options available, the costs and the pros & cons associated with each. He is patient and professional. I'd highly recommend Bob for all your insurance needs."