Cumberland Farms

"Not a well run store the soda machine has been broken for a month not fixed."

"Monday 7/24/23 6:45 pm 2 girls working talking so load not even looking at customer 3 or 4 days ago the short girl that's working right now was working 3 to 4 days ago so rude what a attitude does management even care"

"The girl who works early mornings is super rude and had her headphones in not even listening to my questions. Flipped out at me and threw her hands up for no reason after asking her about my coffee lol ruined my morning (Veronica)"

"I go there every morning to get a coffee and sandwich for the second time in a row I caught the Manager who was in charge of preparing the sandwiches handling the food with bare hands meaning with no gloves on then ringing up customers handling dollar bills $1,5,10,20 ect again with no gloves on after touching filthy dirty bills with no gloves on goes right back to the food without washing her hands or putting gloves on to packaging the sandwiches that is disgusting and not sanitary at all I will never buy food there again"

"Usually I love this particular location and it’s staff however today was just disappointing. I am a regular customer at your 187 W. Boylston St. location in Massachusetts. There are days like today when I come to this location multiple times in one day. At four o’clock today 10/24/2020 my significant other and I made a stop at this facility to grab gas , a snack and use the restroom. When I went to wash my hands I had noticed one of the soap dispensers was completely empty and the second one was just about empty, as it took me three times using the motion sensor to get enough soap to properly wash my hands. Which as I’m sure you’re aware during a global pandemic is rather important. To make everyone’s lives easier I let the cashier who is working know there was very little to no soap. To which she rolled her eyes huffed and informed another employee who said “that’s not my job” she rolled her eyes again and stated she would do it. Before heading home we returned again at 10:00pm to get beverages and use the restroom, however to my surprise and disappointment there was no soap. This is disappointing for a company that we usually find to be of great quality. Cumberland farms is our most used gas station. This experience makes it hard to trust that your company is making sure it’s safe for its customers to return. To see such lack of care or effort from your employee was greatly disappointing and make me wonder what kind of sanitation goes on under her watch and how safe it would be for my friends and family to return as well as others. I would have like to have gotten her name to make a note of it however she didn’t have a name tag."