Craft Detailing

"Not a place to get the window tint done. I recently brought my new (to me) BMW M2 Competition to Craft Detailing to get the front PPF'd and whole car ceramic coated. If it was just those two things, it would've been a 4 of 5 star review from me. The quality of the PPF job was close to perfect. Time will tell how well the ceramic coating holds up, but so far so good. Unfortunately, I made a mistake by agreeing to get a ceramic window tint from them as well. They charged $550 for a subpar tint job. There are tears in the film on the back window in addition to bubbles and dust particles trapped throughout. It was not the quality I expected at that price point. When I expressed my dissatisfaction with the tint job, I was told they'll redo to fix any mistakes when I come back for the first wash in 10 days after the ceramic coat has fully cured. When I came back, I was told that removing the tint from the back window after it fully dried was going to be risky and that the best they could do is attempt to fix small mistakes here and there, plus redo the passenger side window. When I asked if I could get a refund instead, I was offered store credit for a partial amount, which I had no use for, so I reluctantly agreed to a limited redo. Same installer completed the redo leaving the tears on the back window untouched. He did reinstall the passenger side window, but left a much wider edge versus the driver's side, in addition to bubbles and dust still being present. After bringing the car home, I also noticed dried-up drip marks on every interior panel beneath the windows, meaning the interior wasn't covered up while squeegeeing out the solution during the tint install. The alcantara insert was soaking wet and there was water in the switchgear on the passenger door. Needless to say, after that I had no motivation to go back for another redo by the same installer who is probably doing his best, but clearly lacks the skills. I debated whether to write this review or not, but ultimately decided it was important to caution those who might be considering getting window tint from Craft Detailing. If you just need PPF and/or ceramic coating, go for it. However, consider getting the tint done elsewhere. The bottom line for me is I thought I could save time by getting everything done at one place, but now I'm out $550 and will be paying a 2nd time to get it completely redone by another installer who specializes in window tint specifically and whom I've used before for much better results. One additional note regarding the film itself that has nothing to do with the shop, but is good to know. Craft Detailing use Suntek, which is widely considered to be a top quality option. However, it does have a distinct blue hue and is slightly hazy, especially at night. If you don't like either of those things, consider getting Llumar instead, which has perfectly neutral colors and zero haze in my experience."

"I’m new to the area and needed to get some work done on my car. I was originally informed the work would take a few days but I was incredibly excited to hear I would be receiving my car by end of day! When I arrived I wasn’t sure what to expect. Kevin and his team truly hit a home run. The work performed on my car surpassed my expectations dramatically. I was expecting a minor improvement, by no means did I expect to receive what looks like a brand new car. This thing is looking better than when I drove it off the lot. I’m originally from California, being new to the area and finding a reputable place that’s honest and trustworthy is hit or miss. I’m truly pleased to have finally found an honest and trustworthy place to entrust my car. I highly recommend this location to anyone serious about getting quality service. Thanks again everyone at Craft Detailing!"

"Got my Porsche paint corrected + ceramic coated and had them coat a set of wheels for me a year later, and I couldn't be happier with how everything turned out. Lia & team offer a fantastic service at a great price; I would absolutely recommend them to anyone looking to get professional detailing work done."

"Simply the best of the best! I brought my new car to Craft Detailing to have a Paint Correction Service performed on it because the dealership had so poorly buffed the paint that swirl marks and holograms were visible at every angle. You didn't even have to try to notice them! However, Craft Detailing did a fantastic job - the car looks beyond excellent and it is so glossy now. They were over the top friendly and flexible - I would highly recommend you go here for any detailing needs."

"I found this location through Googling for local detailing shops. This shop had some great reviews and the comments were consistent. So I gave the shop a call and explained them my car issue. I started getting water spots on my paint job, windows, and wheels about 3 months ago. I don’t park near a sprinkler so my only guess was acid rain came along and then the hot days after that locked them in. I tried some DYI ideas that some friends of mine suggested as well as a car was location suggesting using CLR but alas the spots kept returning. The woman on the phone suggested I come in and the do a test spot on the car to see if their least aggressive product would do the trick. I came in and at last something finally worked!! Less than 2 hours later and $200 for the exterior detailing my car was saved! These people were so personable and friendly and life savers to say the least. I will be recommending this place to everyone, friends and family, and I most certainly will be back!! (Picture show the before water marks with the test spots with their products and you can see the drastic difference. Later pictures are the after shots)"