Get OEM Parts

"Parts were never shipped. Took days to receive a response to emails. Was told one of the parts I ordered had not yet arrived after more than a month. Set them a deadline to ship parts or cancel order - they did neither. Had to initiate credit card chargeback to get my money back. Ordered the same parts from a different store and they arrived a few days later."

"Your team informed me my part was not a direct factory replacement...changed my order to a totally other part which is not what I need. I paid nearly 3x what I was originally ordering and now I have attempted to call with no ability to talk to anyone. I have submitted email via your "live chat" (which is not live) and also sent separate emails and have gotten no response. I need to send back the item that was shipped for a full refund. I was ordering a heater core, and was sent a heater core case."

"Worst company I have ever dealt with. No way to communicate with them. 20 days after I ordered the part I emailed and was told it was "on back order" so asked to cancel it and they ignored my email completely. They created a shipping label when I ordered the part but didn't actually send it out until over a month later. Took the part almost 2 full months to arrive. Unacceptable. WORST COMPANY EVER!!!"

"Absolutely terrible experience working with this company. Sent me someone's used core rather than a new turbo. Sent it back for a replacement and the replacement was even worse than the first; received with a broken shaft and completely destroyed compressor wheel. Communication has been poor though this whole experience and now will not respond to requests to return for a refund. No phone number available. Had to go to another company to get a new turbo."

"This company has scammed me out of my money. I paid for expedited two day shipping. After a few days I didn't receive my package I called USPS to see where it was and they informed me it was shipped with standard shipping. this is obviously fruad. The customer service representative wasn't helpful at all. They have ignored all my messages. Do not order from this company. They have awful rating and reviews for a reason."