Lemuel Shattuck Hospital

"This is the worst place to have your love ones or even to be placed yourself. Do your research we unfortunately didnt have a choice but if there is anything we can do is become advocates for the patients there. This place is horrible they have CNA'S who reek of alcohol especially one in particular in 6 south. that same CNA walks in to patient rooms when they ring the call button shuts it off and disregards their needs waves his hands to the patients as hes mumbling obscenities' and slams the door shut. My spouse has been there for about 4 months hes in a wheelchair and has to make his own bed, moves his own commode, empties his own urinal, cleans his own room which are all things he is accustomed to but when you have an injury as bad and as severe as he does it makes it very difficult to do anything. Security will disregard any and all of your deliveries and will tell the drivers to go away we currently have an active complaint and investigation due to security violating and disrespecting the dasher. the hospital has mice and roaches they do not care to be clean or even sanitary at all we observed them cleaning once and the staff mentioned that it was because they were coming to inspect I was baffled by the response. Meals are not given the way they should be given they are cold or some night bags are either not distributed or shorted meaning sandwiches are taken out and they only give them a bag with utensils mayo and an apple. They just love to push medication on patients to keep them drugged up so they dont have to deal with them, walking down the hall all you see are patients in wheelchairs or beds doped up drooling and almost falling out of their wheelchairs. Patients are constantly screaming I NEED HELP for long periods of time with no attention given. This hospital is like if you go there expecting to die its horrible and lets not mention PT my spouse has a combination of injuries ranging from a broken pelvis, fractured lower lumbar and two metal plates in his hips hes been confined to a bed for months and when not in the bed hes in the wheelchair this past week the wheelchair was taken from him and PT asked him to stand and walk with a crutch from one spot to another and just like that they cleared him from PT without even providing PT now hes suffering from a pinched nerve in his right leg and PT wont see him The nurses tell him there is only 1 doctor in the ENTIRE facility he gets directed to the on call which he has never seen the actual doctor or on call doctor since being there. We aren't getting any results we are actively trying to transfer him close to home but even so if you thought the Doctors, CNA'S, Nurses, were an issue the case workers, social workers are worse they wont process the transfer papers. they wont offer assistance everyone is always on vacation so they wont help but they make it difficult for you to get out and get the help you need. No one ever knows what's going on or where anything is its like chickens running around with their heads cut off. They only got a star because without choosing a star I cant post my review. If you love your loved ones please fight to get them out if they are there and if not if they are mentioning placement there please DONT DO IT. You'll thank me later."

"I worked at this facility for two years and the experience is like no other I’ve experienced before. I’ll break it down in simple terms. The hospital is very divided between administration and direct care staff. Administration has no interest in advocating for the employees that work on the floor and units whom provide direct care for the patients. They use intimidation tactics to discourage anyone from speaking up for themselves and supporting each other. Many employees want to speak up but are afraid of retaliation due to that being a very common thing in this hospital. The amount of sheer disrespect and lack of empathy for those that directly care for the patients is absolutely atrocious. If you are working under an agency it is even worse. You are treated as a second class citizen or like a tool that can easily be replaced. It is sickening the way people are treated here and it should honestly be shut down and start anew with new management. Let’s just say that the administration is much like the building itself….OLD AND OUTDATED. The only reason I'm giving this a star is because I can't post this."

"This place is full of racism, ageism, classism and both implicit and explicit bias. This hospital run by the Department of Public Health a Massachusetts state hospital. It is clear that the management is in need of training regarding the above issues. The one ⭐️ is still too generous. Often management base their decisions on personal matters, staff complaints to their union representatives go unanswered. Many of the employees who are not nurses or doctors are often treated and spoken to disrespectful. Having trainings available online is not helpful for those who are not familiar with emails, or how to use the computer. In the past racism was very common in that hospital. Classism does exist it goes hand and hand with bias. Some treatment is based on your position and depending on who you know. Speaking out for your rights gets you label a trouble maker."

"I work for a delivery service company. The front desk security was very helpful and nice. I was able to find the room easily and pick up the envelope I needed to deliver."

"I don’t usually talk bad about places unless given a no choice but this hospital is among the worst I’ve ever been, a matter of fact the worst. Theses are recent photos of room 614s located on the 6th floor south wing where my uncle unfortunately past away simply because of improper care and hopefully we can all come together and put a end to this disgusting shameful place that is open to the public for health care. Health care that is supposed to be assessable to all."