Thomas J Woods Insurance Agency, A Division of World

"My experience thus far with Thomas has been phenomenal. Look, there are some people that don't understand insurance jargon and there are those who do. Thomas has taken the time to break information down into much more swalloable chunks, which is invaluable to someone inexperienced as myself."

"After calling several times to amend my policy, I ended up having to drive there because no one had called me back in time. I have never even had a claim, but I guess I'm too small a client to matter."

"I was looking to switch my insurance and someone recommended this agency. Not sure why? I spoke to an agent who requested information to be sent to his email. I sent it and I did not get any response back. I guess they don't really need the business."

"It’s so infuriating to get a message on a return call back from an agent at Woods insurance. I have been at it for 2 weeks to get answers to why my premium on my home owners has gone up by $400 dollars. Ok are you sitting down? Listen to this Major League B.S. quote. All rates have gone up . Ok can you re/shop my insurance? I waited to hear from them they never called me back. An employee called me back and left a message. Another girl (might be working on it). Were so busy right now. I understand that Woods was bought out, so much for dealing with a local company. I will shop my own insurance for next year!!!! I wouldn’t want to put a extra burden on them."

"It is impossible to reach an agent to talk about an existing policy. The receptionist is also extremely impatient and rude. There are nicer agencies out there who can help with a better rate. I switched my agency to another one and now only paying half of what I used to pay for my insurance."