The UPS Store 174 Newburyport Turnpike, Rowley, MA 01969

"Robbie that works at this UPS location is the nicest young man! Always polite and kind. I always leave there with a smile because of his positive, upbeat attitude!"

"I always get great service at this store! Robbie and his staff are friendly and knowledgeable and so efficient! Great job and thank you!"

"Really nice young guy behind counter. Shipped next day and faxed. PROMOTE HIM!! ;-) Argh, I guess it was too good to be true. Just found out that UPS has rescheduled the Next Day package for delivery on Monday… even as I specifically was told it would be delivered today (Saturday) and that I didn’t need to change the label. Frustrating!"

"Had an excellent experience at this UPS store and can't say enough good things about it! The staff, especially Carina, were very helpful and went out of their way to make sure I was taken care of. When I walked in, I was greeted by Carina with a friendly smile and a warm welcome. She took time to listen to my needs and offered some great suggestions on how to handle my Amazon return and made the entire process easy and stress free."

"Needed to ship a valuable Picasso ceramic bowl for a client. After calling 2 other UPS stores and being told I’d have to “leave it” and they would pack it later (which was not acceptable because if the value) I ended up working with Hannah and Barry at this Rowley location. The service and professionalism were beyond excellent! They both went out of their way to make it a smooth experience. Including showing me the packing strategy while I stood there and observed. Not only that, Barry was nice enough to call me personally the following day and let me know my package had arrived at the auction house! This will be my UPS store from now on. At a time when customer service is at a premium, Hannah and Barry renewed my confidence. Hannah (mgr) and Barry at UPS Rowley Massachusetts rock!"