Bob’s Discount Furniture and Mattress Store 1450 Worcester Street, Natick, MA 01760

"Had a wonderful experience at Bob’s in Natick. The staff was very accommodating (s/o to Jimmy) in helping me reselect our mattress. Return period was slightly over due but because of severe back pain, the team worked with us. Very happy with how everything turned out!"

"What can I say ? Oh My Bob !!!! Sometimes., it’s better to take a look in the store and test things out. Was so glad to find just what I wanted. The selections and the quality of the merchandise was outstanding.The sales people were very knowledgeable and helpful. The Couch and Dinette Set are beautiful. Definitely going back to redo the bedroom as well . Thanks. for making my New Years the Best."

"Our rep on the floor was very sweet and provided all of the answers to our questions. I would recommend her any day of the week to help with the sale. The tools however she had at her disposal or no fault but the creditor. They wanted to try to offer me a 36% line of credit with an annual fee. This would normally have Sent me out of the store However, I haven’t have the cash on me and bought it like that. If Bob’s secured sales with local banks, you would find a lot less opposition."

"Decent furniture on a budget. This is NOT high end, but I've had no complaints with the quality based on what is spent. I've purchased 2 bedroom sets and a dinette and have been satisfied. Showroom personnel and delivery are great. Would recommend. I shop in the Natick, MA store."

"Okay so here’s the thing: I like the couch and the transaction process was simple and Frank was helpful. However, I was in the store for over 15 minutes and not one employee acknowledged me (lots walked by, talked with other customers, stood around talking to coworkers, there were a lot of staff around). I had to seek out assistance once I selected my couch. I expected better customer service."