Children's Dentistry-Sanford

"I am only doing this review as to give others an honest insight as to what I have seen happen at this establishment. I have been a client at this dentist for my two daughters for at least 6 years. While we loved it at the start, over the past several years I have had some concerns. The hygenists always are amazing and we will sure miss them, but the care that my youngest has received has been a bit alarming. A cavity that I was told "oh it's not a big deal it can wait" oh this filling done in 2021 will need to be done as I'm seeing it was not sealed correctly and it's causing decay underneath.(ummm how has this not been seen at each cleaning over the last year) oh wait it was seen on the X-rays, but was just being monitored ummm no if it was a concern then it should had been addressed. After this appointment I immediately pulled her from their practice. Then today after looking at claims that were denied by my insurance well it would be that one filling that (fell off just about 6 months after it was done was not covered cause it's considered additional work on a tooth) which means FULL COST ON A FILLING please fillings should not fall off. I requested all documents and X-rays be sent to the new provider. Today at the new provider while looking through the file, it was discovered only X-rays from 2018 were provided ummm funny where are all the X-rays from two visits a year from 2018, and the ones just done on 12/1/2023. I would recommend you second guess everything, be an advocate. Call them out cause something is not right."

"DONOT bring your children here. We were seen once and they do not return calls and are not reliably open."

"I was looking for a new dentist for my kids after moving to Maine. I wanted a pediatric dentist because one of my kids has unusually high anxiety about dentists. Both my kids were very anxious going into their first appointment, but the staff was wonderful- warm and welcoming. When one of my kids got extremely anxious (before they had even gotten into the chair), Chelsea walked them through every tool, every step, every product that would be used. When that didn't solve things, she offered to take him to another room and gave him some choices to let him feel more in control. Her attitude and patience made ALL the difference for him, and he was able to get through the appointment. Having been through a lot of really difficult appointments with him, this one was really great in comparison. I am so appreciative of their entire staff, and especially Chelsea."

"Best experience! Just left there today with my 2 year old son for his first check up! I was so nervous leading up to the appointment and now I’m not sure why! Everyone was so loving, patient, and friendly. They’re totally used to little ones, and don’t make you feel all anxious if your kiddo isn’t cooperating. They handled it all with such grace, and therefore my son was able to get a nice thorough check up with no tears! Thankful for them! We will be recommending this place to all!!"

"We have been coming here for many years and my son has a great rapport with the doctors and staff. He had a very difficult time sitting still when he was young and the doctors were kind and understanding, despite the challenge of working in the mouth of a crying child. He is now a teenager and enjoys the banter with Dr Marc, who has been a strong advocate for my son's dental needs. I recommend them highly!"