Doyon's Appliance

"Purchased a Thermador cooktop at the end of December. Site visit was completed. Cooktop did not fit and required stonecutter at my additional expense. Stone cutter also trimmed the underlying cabinetry to allow for placement of the cooktop. Unfortunately, the depth of the drawer that occupied the space beneath the cooktop no longer fits. This requires additional carpentry work that Doyons promised to assist with. Meanwhile, that drawer has been sitting on my kitchen counter … awaiting a return phone call; despite my fulfilling their request for pictures (sent more than once) and my repeated calls. I thought by using a smaller appliance store I would get better customer service. Not so much! Most frustrating, most disappointing! Will not return, nor recommend."

"Our refrigerator we ordered from Doyon's was delivered today. The delivery men were very careful bringing it in to our condo. They were very polite and explained everything to me. Highly recommend this company."

"We purchased a washer and dryer from Doyon’s in January 2024. Our Sales person Juan was great. He went over everything about the washer and dryer and answered all our concerns. The delivery team Jose and John were very helpful and professional. Delivery and setup went smoothly and they took away the old washer and dryer. Definitely will continue doing business with Doyon’s in future when needing more appliances. Steven D."

"I just purchased a new wash machine from Doyon’s. The schedule delivery was right on time. The men that delivered and installed the machine were very professional and knowledgeable on the hook up and function of the washer. I definitely would recommend purchasing your appliances from here."

"We had a terrible experience recently. We purchased all of our new kitchen appliances here. Our dishwasher broke within 2 days of use. However the most upsetting and frustrating part of this situation has been dealing with the service department. Our repair appointment was scheduled over a month out but they canceled our appointment because the appropriate part was never ordered. Fast forward another several weeks and nobody shows up on the intended day of service. Now we are left waiting another week. Spare yourself the trouble and take your business elsewhere. The communication and service is horrible. Update: After leaving my review we were promptly contacted by Doyon's and the problem was resolved, which is much appreciated. I do wish the communication had been better in the first place, but we are pleased to finally have a functional dishwasher."