Geek Squad
14 Allstate Road, Boston, MA 02125
Location & Phone number
14 Allstate Rd, Dorchester, MA 02125, United States
About the Business
Geek Squad is a technology support institution located at 14 Allstate Road in Boston, Massachusetts, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to help install and repair products in your home.
Total Tech Support is a membership dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances.
We offer a range of services, including phone repair, Apple repair, computer and tablet setup and repair, TV setup and mounting, smart home installation, appliance repair, car electronics installation, gaming console repair, and camera and camcorder repair.
Geek Squad Agents are available 24/7, ready to assist you online, over the phone, in your home, or at Best Buy stores. Our Geek Squad Protection ensures your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your products and to discover the latest tech innovations.
Photos
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Reviews
"Their partnership with apple is broken. They actually can’t help you unless it is a super simple standard issue. More important is the service level they provide when something requires a bit more work - they just say you have to go to Apple. The thing is apple shows them as an authorized repair and service center. They won’t try to arrange a repair using their partnership with Apple. My impression is they are just too busy and don’t want the hassle so they just happy to get rid of you. They mentioned escalating it for me but it would take time and when I asked to do it another person stepped in and said that it’s not possible. Bottom line - unhelpful im general and unprofessional customer service. Wouldn’t come again ever"
"They need to fire all of them, Useless bunch of people. Last week I made an appointment to have my new msi summit laptop install. The person I talked to said the first 29minutes is free. Set up the appointment got there the geek squad guy told me that you have to pay $40.00 install the software or you could do it at home... They didn't tell me that, I wasted money to get there once I got there it was a waste of time.... If they cannot provide the service of helping ppl they don't need to be in business."
"Great service"
"Great service, fast and reliable."
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