Frank S Automobile Repair 189 Highland Avenue, Malden, MA 02148

"A wonderful place. I stopped by for a simple problem of replacing tail lights, but the guy (owner?) wasn't at the shop at the moment, but he drove in to help me out from a few minutes away. The charge was totally reasonable. The helpful, kind vibe was much appreciated."

"They have the best gas prices and great mechanic"

"I have a 2018 civic which no longer needs the door for the gas door to be opened from inside the car. When I pulled up I tried to explain but he just kept yelling at me to pop it from inside. When I tried to explain that he just needed to push on the door he started yelling louder that I needed to listen to him. I started to get out to show him but he was so rude and unprofessional I just drove away and went to the gas station on the corner of medford and highland. That man is a gentleman. Avoid this station. He does not deserve our business!"

"Helped get me back on the road quickly."

"DO NOT go here. One thing I absolutely HATE is rude people and terrible service. I dropped off my car on Sunday. Today is now Thursday and my car still has not been serviced. On Monday they lied to me and said they would work on my car immediately. They never did. I asked the mechanic a question on the phone today and I guess he couldn't understand what my question was so he hung up on me. He also told me that my car just got dropped off today. No it was not. My car has been there all week. They are so rude to the point that I'm getting my car(that won't even start) towed back to my house. They're not getting any money from me. I refuse. **Update - When I came to pick up my car they literally did not care. They saw how upset I was. No apology, no nothing. I just grabbed my keys and left. Their customer service is nonexistent."